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DCE: NetBotz appliance communication alert recipients?

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DCIM_Support
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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

DCE: NetBotz appliance communication alert recipients?

In DCE, how to configure the recipients of e-mail notification related to communication errors with NetBotz appliances?

It seems that by default, all users with a defined e-mail address receive the alert by e-mail and as I used remote users, their e-mail address are automatically imported from Active Directory

(CID:108825485)

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DCIM_Support
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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

Hi Yannic,

 

Yes, that is the default behavior. If you check the release notes for 7.4 however:

http://sxwhelpcenter.ecostruxureit.com/display/UADCE725/User+assistance+for+StruxureWare+Data+Center...

You'll see that this function has been addressed:

 

Edit email address for remote users

You can now change the email address for LDAP and Active Directory users.

 

Steve

(CID:108825487)

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DCIM_Support
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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

Hi Yannic,

 

Yes, that is the default behavior. If you check the release notes for 7.4 however:

http://sxwhelpcenter.ecostruxureit.com/display/UADCE725/User+assistance+for+StruxureWare+Data+Center...

You'll see that this function has been addressed:

 

Edit email address for remote users

You can now change the email address for LDAP and Active Directory users.

 

Steve

(CID:108825487)

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DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

Hi Steve

Thanks for your answer and the reference to the last release note

I can see my question is in fact a Know Issue in DCE 7.3.1 and 7.4

"NetBotz Lost Communication Email Notifications are Sent to All Users"


It seems that unfortunately the Know issues are not indexed, I was not able to find it through the "Search" function of the help.se-dmaas.com

(CID:108825788)

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DCIM_Support
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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

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Posted: ‎2020-07-03 06:04 AM . Last Modified: ‎2024-04-08 11:08 PM

Hi Yannic, Yes, I had a hard time finding it too. Someone else also made note of that. I actually found it more easily on the release notes that were installed in the product. Either way though, 7.4 should be a resolution to your issue. Steve

(CID:108825789)

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DCIM_Support
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Posted: ‎2020-07-03 06:05 AM . Last Modified: ‎2023-10-31 10:27 PM

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Posted: ‎2020-07-03 06:05 AM . Last Modified: ‎2023-10-31 10:27 PM

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This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

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