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EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-05 01:00 PM
This question was originally posted on DCIM Support by Andrew Stoakes on 2018-10-18
I have installed and configured the EcoStructure gateway successfully. I now want to connect my instance of DCE directly and remove the software gateway.
I have DCE to the point were a code is generated and Im taken to the web page to connect, When I connect i get the message "Connecting Data Center Expert to EcoStruxure IT Expert is not permitted."
I have been through all the documentation i can find on how this process works, everything i have read suggests that this is a simple process.
(CID:134685351)
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Posted: 2020-07-05 01:00 PM
This answer was originally posted on DCIM Support by Gert Lehmann on 2018-10-18
Hi
DCE only works with the "EcoStruxure Asset Advisor", it does not work with "EcoStruxure IT Expert" - and therefore it is not possible to connect DCE when you have "EcoStruxure IT Expert" - "EcoStruxure IT Expert" requires the "EcoStructure gateway".
Best Regards,
Gert
(CID:134685524)
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Posted: 2020-07-05 01:00 PM
This answer was originally posted on DCIM Support by Andrew Stoakes on 2018-10-19
Thanks For the reply. How do I get information and pricing on the difference between the versions of EcoSturcture?
(CID:134686073)
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Posted: 2020-07-05 01:00 PM
This answer was originally posted on DCIM Support by Gert Lehmann on 2018-10-22
The information should be available on https://ecostruxureit.com and especially https://ecostruxureit.com/how-to-buy/ when it comes to pricing.
You could also look at the answer from Ryan Harriman in this thread:
Regards
Gert
(CID:134686986)
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Posted: 2020-07-05 01:00 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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