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Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
DCE - Device has been deleted but its alert is still there
I'm running DCE 7.6.0. I deleted devices which had alerts (comm lost, other hardware related, etc.)
In the active alarm section I still see even if the device has been removed (deleted) from DCE monitoring?
How can I remove the alert? Why is it not disappearing if device has been deleted?
(CID:150241708)
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Data Center Expert
- Tags:
- bug
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Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
Hi, maybe you must remove the DCE server address in this device - logging into this devices and delate address the DCE server.
Best regards
Zenon Ruta
(CID:150733087)
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Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
Dear Mate Fekete,
Please tell us, were you able to solve your problem or not?
With respect.
(CID:151062293)
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Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
I found the problem solution by myself: I deleted a Device Group which contained couple of equipment which had errors. I thought it will delete the devices itself too. But did not. Finally I had to the delete the devices individually.
(CID:151062475)
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Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
Ok, very thanks for the good feedback.
(CID:151062946)
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Posted: 2020-07-05 10:58 PM . Last Modified: 2023-10-22 01:16 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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