EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
I'm running DCE 7.6.0. I deleted devices which had alerts (comm lost, other hardware related, etc.)
In the active alarm section I still see even if the device has been removed (deleted) from DCE monitoring?
How can I remove the alert? Why is it not disappearing if device has been deleted?
(CID:150241708)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
Hi, maybe you must remove the DCE server address in this device - logging into this devices and delate address the DCE server.
Best regards
Zenon Ruta
(CID:150733087)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
Dear Mate Fekete,
Please tell us, were you able to solve your problem or not?
With respect.
(CID:151062293)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
I found the problem solution by myself: I deleted a Device Group which contained couple of equipment which had errors. I thought it will delete the devices itself too. But did not. Finally I had to the delete the devices individually.
(CID:151062475)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:58 PM . Last Modified: 2024-04-03 12:17 AM
Ok, very thanks for the good feedback.
(CID:151062946)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:58 PM . Last Modified: 2023-10-22 01:16 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.