EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: β2020-07-05 10:46 PM . Last Modified: β2024-04-03 12:21 AM
I attempted to create a threshold for battery status via the youtube video called Creating and Managing Thresholds, but when try and select it there is nothing in the field for me to select. So what am I doing wrong?
(CID:149785552)
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Posted: β2020-07-05 10:46 PM . Last Modified: β2024-04-03 12:21 AM
Hello John,
Can you please take a look at this page: https://helpcenter.ecostruxureit.com/hc/en-us/articles/360016558133-Configure-alarm-thresholds-for-n...
Does it help?
Regards
Charlotte
(CID:149785555)
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Posted: β2020-07-05 10:46 PM . Last Modified: β2024-04-03 12:21 AM
Hello John,
Can you please take a look at this page: https://helpcenter.ecostruxureit.com/hc/en-us/articles/360016558133-Configure-alarm-thresholds-for-n...
Does it help?
Regards
Charlotte
(CID:149785555)
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Posted: β2020-07-05 10:46 PM . Last Modified: β2024-04-03 12:21 AM
It looks like I need another piece of software/Hardware called the gateway in order to receive the critical alarms like the unit as lost connectivity or the battery has exhausted its supply is that true. I am only using StruxureWare Data Center at this time.
(CID:149785583)
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Posted: β2020-07-05 10:47 PM . Last Modified: β2024-04-03 12:21 AM
Hi John,
Indeed these instructions are valid for our cloud-based offer IT Expert, not DCE.
You will find support for Data Center Expert in the Struxure Ware Help Center:
Best regards
Charlotte
(CID:149786644)
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Posted: β2020-07-05 10:47 PM . Last Modified: β2023-10-22 01:07 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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