EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-05 10:46 PM . Last Modified: 2024-04-03 12:21 AM
I attempted to create a threshold for battery status via the youtube video called Creating and Managing Thresholds, but when try and select it there is nothing in the field for me to select. So what am I doing wrong?
(CID:149785552)
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Posted: 2020-07-05 10:46 PM . Last Modified: 2024-04-03 12:21 AM
Hello John,
Can you please take a look at this page: https://helpcenter.ecostruxureit.com/hc/en-us/articles/360016558133-Configure-alarm-thresholds-for-n...
Does it help?
Regards
Charlotte
(CID:149785555)
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Posted: 2020-07-05 10:46 PM . Last Modified: 2024-04-03 12:21 AM
Hello John,
Can you please take a look at this page: https://helpcenter.ecostruxureit.com/hc/en-us/articles/360016558133-Configure-alarm-thresholds-for-n...
Does it help?
Regards
Charlotte
(CID:149785555)
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Posted: 2020-07-05 10:46 PM . Last Modified: 2024-04-03 12:21 AM
It looks like I need another piece of software/Hardware called the gateway in order to receive the critical alarms like the unit as lost connectivity or the battery has exhausted its supply is that true. I am only using StruxureWare Data Center at this time.
(CID:149785583)
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Posted: 2020-07-05 10:47 PM . Last Modified: 2024-04-03 12:21 AM
Hi John,
Indeed these instructions are valid for our cloud-based offer IT Expert, not DCE.
You will find support for Data Center Expert in the Struxure Ware Help Center:
Best regards
Charlotte
(CID:149786644)
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Posted: 2020-07-05 10:47 PM . Last Modified: 2023-10-22 01:07 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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