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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22130 17 8
Latest Reply: JLehr

mschlegel
mschlegel

EcoStruxureIT desktop client crashes

I`ve updatet EcoStruxureIT from Version: 9.3.2 to 9.3.11 and the DesktopClient (Mac) failed to launch. I have also uninstalled and deleted all directories.Any ideas or suggestions 2023-05-12 10:24:41...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1284 1 4
Latest Reply: Jef

Terrence2
Terrence2

Server not booting

Good Day My DCE server is only stating that the server is booting when i try to access it via the client program and the webpage keeps saying the it is booting and the page with refresh every 10secon...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1682 0 2
Latest Reply: Terrence2

ygao
/html/rank_icons/Crewman.png ygao

DCE 7.9.3 failed to discover Mitsubishi UPS

DCE 7.6.0 is able to discover the same Mitsubishi UPS.
EcoStruxure IT icon_circle EcoStruxure IT Forum
1002 0 2
Latest Reply: ATrabert

cristian
/html/rank_icons/Ensign.png cristian /html/rank_icons/SE-Employee.png

PM2130 and ecostruxure it expert

Hello team, i want to know if the METSEPM2130 is compatible with the ecostruxure it expert, it has only modbus rtu. is the DDF created? thanks in advance.
EcoStruxure IT icon_circle EcoStruxure IT Forum
799 0 2
Latest Reply: cristian

Solved
Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

Camera Pod 165 not focusing

Hi All, I have a Camera Pod 165 that is installed on the NetBotz 755 that it came with however the Camera Pod is not focusing, has anyone come accross this issue and what was the resolution? The Came...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1367 0 2
Latest Reply: Tafadzwa

CalvinBenjaminLee
CalvinBenjaminLee /html/rank_icons/EcoXpertMasterLeaf.png

Netbotz250 - Email notification not showing alarm or normal.

Hi Support, I try to do a test on the Netbotz250 using dry contact and send out an email. but the email message that I received does not show me alarm or normalize. very hard to identify.  
EcoStruxure IT icon_circle EcoStruxure IT Forum
825 0 1
Latest Reply: JohnBT

Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

ITA - Power Path Configuration

Hi All, Please advise what is the best practice in the following instance when configuring Power Path in ITA. I have a 3 Phase UPS that is supplying power to a 3 Phase Distribution Board that has sin...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1094 0 2
Latest Reply: Tafadzwa

Solved
spezialist
/html/rank_icons/Commander.png spezialist

Where can I download the current version of NetBotz 4.x BotzWare firmw...

Dear support, Where can I download the current version of NetBotz 4.x BotzWare firmware, for example 4.7.0 according to Release Notes NetBotz 4.x BotzWare (990-3526Y Release date: August 2019)?After se...
EcoStruxure IT icon_circle EcoStruxure IT Forum
6862 0 15
Latest Reply: Lincoln_Darran

mcondor
/html/rank_icons/Ensign.png mcondor /html/rank_icons/SE-Employee.png

Non-rectangluar Room Shapes

It is now possible to create non-rectangular room shapes in IT Advisor CFD. Using 'cutouts', you can trim away portions of the base rectangular room to get to the data center footprint shape that you n...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1554 0 1
Latest Reply: Urke

Solved
spezialist
/html/rank_icons/Commander.png spezialist

DCE-7.9.2 and higher: UPS Total Output Active Power (Watts) sensors no...

Dear support, I have encountered that after upgrading the DCE-7.9.1 to DCE-7.9.2/7.9.3, the UPS Total Output Active Power (Watts) sensors are no longer available (Unplugged). An analysis of the chang...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1776 1 3
Latest Reply: spezialist

aneta.deliu
/html/rank_icons/Crewman.png aneta.deliu

ITA Webpage - 3D display error

Hello, I am having issue with ITA 9.2.1. to view the 3D display from the webpage. The Server room has 48 racks, and when I populated every Rack full, if appears this error: An error occurred running th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1336 1 5
Latest Reply: aneta.deliu

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