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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22783 18 8
Latest Reply: JLehr

Solved
DCIM_Support
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Modbus RS485 to MODBUS/IP Converter

Hello All, I have a number of MODBUS RS485 devices that I would ultimately like to be able to monitor in DCE. While I know I will eventually need a DDF the first challenge is to get the RS485 (Seri...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2416 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
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How do I move license packs from a physical appliance to a virtual one...

We have a physical StruXureWare Data Center Expert appliance with 124 devices and need to copy all the devices to the new virtual appliance before shutting down the physical appliance. The new applia...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1410 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Symmetra MW Sensor value and access issue.

Dear Team, I am trying to get symmetra MW sensor value like voltage, amp, watts . I already put the new DDF of MW. (I think problem in DDF because DDF is Modbus and MW is SNMP) On ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
960 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
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What is the CI for Serial Numbers

Now that the serial number field has been added as a static property, what is it's CI? Thanks Example: ci_model_name varchar(255) The equipment model information/name (CID:953555...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1268 0 5
Latest Reply: DCIM_Support

DCIM_Support
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export table does not function in Network Management view

In 7.3 export table does not export any data. It just creats a blank csv file (CID:95355549)
EcoStruxure IT icon_circle EcoStruxure IT Forum
615 0 2
Latest Reply: DCIM_Support

DCIM_Support
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Expert Discovery

Good day Please assist I would like to know if it is possible to discover devices in DCE via the MAC Address or Hardware address. Devices, i.e. UPS or Inline meters or power meters via mac address? P...
EcoStruxure IT icon_circle EcoStruxure IT Forum
659 0 2
Latest Reply: DCIM_Support

DCIM_Support
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Loss password on Netbotz 500

Dear support team, My customer has 1 netbotz 500. They forgot its account and password. I tried to configreset After that log in using default account & password : root & netbotz. But...
EcoStruxure IT icon_circle EcoStruxure IT Forum
968 0 6
Latest Reply: DCIM_Support

DCIM_Support
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Is the DDF file for InRow ACRC301H the same as the .DDF for ACRC301S ?

Is DDF file for InRow ACRC301H the same as .DDF for ACRC301S ? Tx (CID:95355399)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1458 0 12
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCO LAB Room Copy Function Not Working For All Rooms

Currently using Version 7.4.5 Found that not all rooms are able to be copied and pasted into another location. The copy function is visible on the menu and you can click the copy item, but the room d...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1052 0 4
Latest Reply: DCIM_Support

DCIM_Support
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Is there possibility to have rack level user access in DCO 7.4.5 (we o...

My Customer want to see his particular rack. is there possibility to give him access to see only his rack? (CID:95355279)
EcoStruxure IT icon_circle EcoStruxure IT Forum
703 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
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After DCO 745 update ITO link is not on the download page, where is it...

The only options on the DCO download dashboard are for DCO Client, Lab, Mobile. The IT Optimize documentation still reflects downloading from DCO dashboard.... (CID:95355184)
EcoStruxure IT icon_circle EcoStruxure IT Forum
701 0 2
Latest Reply: DCIM_Support

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