Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,040
  • Data Center Operation 2,248
  • NetBotz 999
  • IT Expert 391
  • IT Advisor 343
  • DDF 314
  • DCIM Support 308
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • Network Management Card 6
  • IT Advisor CFD 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SSH 1
  • Power Availability 1
  • timeout 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • PowerChute 1
  • SMARTCONNECT 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
129
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
72
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
41
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22817 18 8
Latest Reply: JLehr

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

No recorded camera clips from: Netbotz 455 in: DCE 7.2.6

I have created a support case: 1438156882894, on this below today, waiting for a repons... Please add suggestions, to handle this below... Thanks in advance, Jörgen Nilsson Servicenumber: 1-5111620...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1215 0 8
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Setting alarm priority in SBO for DCE alarms

We're seeing SBO assign a priority against DCE alarms, the same priority for eacj DCE alarm of the same severity, e.g. DCE Warning = SBO Priority 300. How can this be changed (CID:99157297)
EcoStruxure IT icon_circle EcoStruxure IT Forum
439 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

AP9370-10 bit length?

Does anyone know the bit length of the APC NetBotz HID Proximity Cards (AP9370-10)? (CID:99157288)
EcoStruxure IT icon_circle EcoStruxure IT Forum
478 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Remaining free ports on patch panel

Hi Team, one of our partners is setting up network connection in DCO. As you can see on the attached picture on the patch panel on U38 there is a 1 free port, however DCO say 0 remaining ports. An...
EcoStruxure IT icon_circle EcoStruxure IT Forum
617 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

ERROR SSL VERSION OR CIPHER MISMATCH

Hi All Seem to be having an issue with an OPS VM v7.3 For some reason when trying to access the webmin page through chrome over HTTPS I am getting a 'ERROR_SSL_VERSION_OR_CIPHER_MISMATCH' error. ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1470 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE Scheduled Reports Feature Request

Some of our customers are asking for power consumption reports for their individual racks. The only automated export format I can choose from is a .txt file which is not user friendly. The other ex...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1035 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE Regulatory Reference

Hi All, Refer DCE Bid Spec about Regulatory Reference as below, Please advise me how to find the document to reference for comply all of them. 1.4 REFERENCESA. FCC Part 15, Sub-Part B, Class AB. CE E...
EcoStruxure IT icon_circle EcoStruxure IT Forum
644 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Import options

Hello! I am wanting to import data into DCIM from Excel and have followed the video but in my file>import menu, the option doesn't exist. Is there a setting I am missing somewhere? Thanks! Tyl...
EcoStruxure IT icon_circle EcoStruxure IT Forum
668 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO Lab 7.5.0 Hangs

I seems to have issues with DCO lab 7.5.0 hanging. The application will not respond at all and I need to go into task manager to shut the application down and lose the work since my last save. It se...
EcoStruxure IT icon_circle EcoStruxure IT Forum
824 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Does Power Monitoring Expert support Mnet?

Hi All My client wants to monitor Mitsubishi AHU's with a AE200 - Has anyone had any experience on this? Thanks (CID:99157102)
EcoStruxure IT icon_circle EcoStruxure IT Forum
733 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Need AOS521CHU512

Good day! I can't find firmware for G5K9635CH management card: apc_hw05_aos_521.bin apc_hw05_chu_512.bin on apc.com Please help to find this firmware. (CID:99157095)
EcoStruxure IT icon_circle EcoStruxure IT Forum
797 0 2
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 538
    • 539
    • 540
    • …
    • 596
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore