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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23059 18 8
Latest Reply: JLehr

DCIM_Support
Picard DCIM_Support

DCO v8 to v8.0.1 upgrade failure

I am trying to upgrade DCO from v8 to v8.0.1 and it fails with the following error shown below. I have tried ticking both the "Do not download packages from the Internet" and "No thirdparty RPMs" but...
EcoStruxure IT icon_circle EcoStruxure IT Forum
908 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCO 8.02. Menu "External System Configuration" does nothing.

I go to "System Setup->External system Setup". Nothing happens; no window, nothing! Also there use to be a menu to manage users in DCO. It is gone. (CID:110006576)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1193 0 8
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

DCE doesn't log dry contact status

Hello there, We have DCE 7.4.1. We monitor several dry contacts on Netbotz PODs, but when we generate a historical report, dry contacts does no appear in the graph as if its status were not logged...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2026 0 11
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCO 8, search functionality equipment browser

All, since version 8 we notice a difference in the search functionality within the equipment browser, before 8 when you searched for a device within a "not loaded" room it was shown as grayed out but...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1053 0 5
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Search function in DCO 8 is a big step backwards...

Search function in DCO 8 is a big step backwards...Now I have to open ALL locations to find a server. I have a lot of different serverroms, but also a lot of other rooms to keep track of my not rack...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1505 0 13
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Server down or in the process of starting up

Asking on behalf of Roger: Data Center Operation 7.5 is the version we have. We are getting the error, "The server is down or in the process of starting up. Wait a few minutes and try again." Please ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
864 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Uploading a SSL Certificate

After getting a certificate signed I have tried to upload it (StrureWare DC Operation -> Certificates -> Certificate file)only to get the following error (CID:110006431)
EcoStruxure IT icon_circle EcoStruxure IT Forum
977 0 2
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

How to request for DDF (SNMP or Modbus)

NOTE: Multivendorsupport@apcc.com is no longer being monitored. DDF Requests now go through https://dcimsupport.apc.com. NOTE: If your DCE client does not have access to the internet, you will need t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1680 0 7
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Geist Watchdog 15

Hi, I requested a DDF file for a Geist Watchdog 15 environmental monitor. I received a message back saying that you didn't get the walk through file that I had attached. I tried to send the walk th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
883 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Requirement for latest version of DDF for TTK FG-Net (Leak detection)

I recently saw in a community question with the information that there exists a DDF for TTK leak detection but couldn't find that in the library. Can somebody share that with me as I require that fo...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1009 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

How to Add PDU with IP address

Hello Support, I'm using Struxureware Datacenter Operations (v: 7.3.5.85784) along with Struxureware Central (v: 6.3.0.138). There is already a complete rack layout on DC Ops software which are nam...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2679 0 12
Latest Reply: DCIM_Support

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