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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22130 17 8
Latest Reply: JLehr

Anonymous user
Anonymous user

NetBotz 420 Firmware Download Request Redux

I too am in need of the latest/last Netbotz 420 firmware, I attempted to contact support but I was told the following: "Our concerned team has informed us that post your message and download issue in t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1925 0 3
Latest Reply: darkfader

HPenk
/html/rank_icons/Crewman.png HPenk

Unable to add SMC1000 to EcoStruxure again

We recently closed one of our remote sites and recovered an SMC1000-2UC model with a smartconnect code. The unit was removed from our EcoStruxure IT Expert portal. As we're building a new site at a d...
EcoStruxure IT icon_circle EcoStruxure IT Forum
956 1 5
Latest Reply: JLehr

Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

NetBotz Rack Monitor 750 No Longer Accessible

Hi All, I have a NetBotz 750 that I have installed. I managed to perform initial configurations via the serial cable and logged in via the Web Page. I connected 2 Camera Pods 165 but only 1 Camera ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1349 0 4
Latest Reply: Tafadzwa

jzurera
/html/rank_icons/LtCommander.png jzurera

Capacity dashboard issue after upgrading ITA

Hi team, we upgraded IT Advisor from 9.3.5 to 9.4.4 in may 27th. we have now realised that we do not have data in the capacity overview since that date.
EcoStruxure IT icon_circle EcoStruxure IT Forum
1499 1 5
Latest Reply: jzurera

Solved
Martinmx
/html/rank_icons/Lieutenant_JG.png Martinmx

summary data

Good day, Is it possible to replace the monitored device category with a label? or update the monitored device name?
EcoStruxure IT icon_circle EcoStruxure IT Forum
546 1 1
Latest Reply: Cory_McDonald

Solved
KSBTech
/html/rank_icons/Crewman.png KSBTech

Random Alerts and Errant Notifications

RE: DCE 8.1.1 We get random alerts that DCE lost communication with a device, even though I can launch to the device from within DCE and there are no alerts on the device itself. Requesting a device sc...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1011 0 6
Latest Reply: KSBTech

Boris_MEP
/html/rank_icons/Crewman.png Boris_MEP

eDCE http post notification format

Hello, Where can I get http post format for a customer? They need it to regulate policy to receive http post notification.
EcoStruxure IT icon_circle EcoStruxure IT Forum
517 0 1
Latest Reply: Cory_McDonald

Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

Data Center Expert monitoring of MGE UPS with NMC 66074

Hi All, I have MGE UPSs that have an NMC 66074 that I want to monitor via DCE v8.1.0 however when I discover the UPSs into DCE, I am getting a Failure Alarm saying "Communication with 'UPS IP' has been...
EcoStruxure IT icon_circle EcoStruxure IT Forum
621 0 1
Latest Reply: Cory_McDonald

daveo1
daveo1

downloading the latest version of StructureWare

We're at Struxureware data center 7.9.3 - the latest as I understand it is 8.1.x - how do I get the latest version(s)?
EcoStruxure IT icon_circle EcoStruxure IT Forum
881 0 1
Latest Reply: Cory_McDonald

Solved
stillam
stillam

Data Center Expert 8.1.1 Serial Number

Where can i find the serial number have deployed OVA and cant see it in the apcsetup or apcinfo also not anywhere in the UI. Need to find it to be able to generate new key license.
EcoStruxure IT icon_circle EcoStruxure IT Forum
710 0 1
Latest Reply: JLehr

Solved
jromary
jromary

Re: Why did I receive an email from SmartConnect?

I got "SMC1500C - "Advanced Plan Expires on Aug 23rd, 2024" email. However, I already took care of this in July. Subscription Name: Product Name: ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27333 0 1
Latest Reply: JLehr

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