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EcoStruxure IT Forum

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Anonymous user
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WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22123 17 8
Latest Reply: JLehr

DCIM_Support
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acrc103 firmware

I have a bunch of ACRC103S units, I do not see the firmware in the apc.com firmware downloader. what is the latest or last firmware released for those units? Is there a 6.X firmware to allow for Modb...
EcoStruxure IT icon_circle EcoStruxure IT Forum
786 0 3
Latest Reply: DCIM_Support

DCIM_Support
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exhaust temperature values per cabinet

Hello The temperature sensors are associated to each cabinet and it is observed that the exhaust temperature shown in the dco is not the same as that shown in the dce. Please could you help me with ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
649 0 2
Latest Reply: DCIM_Support

DCIM_Support
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DCE 7.5.0: "DCO 8.2.2 Link Status: Online, but other sensors: Unknown"

DCE 7.5.0: “DCO 8.2.2 Link Status: Online, but other sensors: Unknown, why???” Picture 1: DCE 7.5.0: “DCO 8.2.2 Link Status: Online, but other sensors: Unknown” Picture 2: DCE 7.5: Version Picture ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
584 0 2
Latest Reply: DCIM_Support

DCIM_Support
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Can not login DCO desktop client in 8.2.2 version

Hi Team , Our customer facing the issue about the topic ,they can login web client as well but can not login to desktop client , I tried to change to 443 port and the issue still the same . Also tr...
EcoStruxure IT icon_circle EcoStruxure IT Forum
831 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Slow DCE Response times

We are currently experiencing slow DCE server response time. After adding virtual sensors the application will hang (grey out) for anywhere between 5 and 10 minutes., it can take up to 5 minutes to m...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1194 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
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problem with STULZ air conditioner sensors

Hello the return temperature and supply temperature shown in dce. When I associate these sensors to their genome model in DCO, the return temperature and supply temperature are not recovered by DC...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2596 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Configuring BotzWare 4.6.1 to email to Office365

Hi all. I am trying to get a NetBotz 570 to email out to Office365. I read Microsoft's website, they say point the email to smtp.office365.com on port 587 and enable TLS. Botzware version is 4.6.1 ha...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1532 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCE - Threshold alarm names

Hi guys, So for our project we are monitoring the breaker status of a Modbus device, and have configured a threshold alarm for a breaker status sensor. For this project all alarm notification and a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1068 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Is there a way to cutomize macros?

I am working on alerting and new to StructureWare Datacenter Expert. Is there a way to modify what is displayed when using the various macros? FAIL - COMMLOST Now, this makes sense to me but may no...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1811 0 15
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Floor space utlization

Hello Is there any way to check the floor space utilization for example in the floor layout how much floor space has been utilized and how much is free for future installations Regards (CID:131960536...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1217 0 8
Latest Reply: DCIM_Support

DCIM_Support
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data center operation 7.5.0 is not working

data center operation 7.5.0 is not even loading into its home page. It says "unable to subscribe events. this is likely due to network issue. see http://www.dcimsupport.apc.com for information on whi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
956 0 4
Latest Reply: DCIM_Support

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