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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27246 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

Netbotz 450 Event log pages

The manual for the Netbotz 450 says that "The Event Log can hold ten pages of data (with each page limited to 64K of data)." However, on our Netbotz I only seem to be able to see one page (which when...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1749 0 8
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

EcoStruxure IT App Session Timeout - Can it be changed?

(CID:134030881)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1460 0 7
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

How to I raise the alert threashold for Netbotz 450 offline alerts?

NetBotz 450 shows an offline and online alert that lasted 3 seconds. Can this be raised to "don't alert unless device is offline for more than 30seconds"? I am not seeing where to do this if it is po...
EcoStruxure IT icon_circle EcoStruxure IT Forum
879 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

(NetBotz 450) alert unplugged or malfunctioned across entire org.

So we observer something very odd. At multiple sites on our network in different states we are seeing our head units (NetBotz 450) alert that they have been unplugged or malfunctioned. All the devic...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1934 0 7
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Netbotz SMS error in appliance log file

Good day Please assist I am receiving this error "Netbotz daemon.err root: nbPPP[2770]: Missing nbSerialPortDev for nbSerialPort_0" in the appliance log of my Netbotz 500 Wallbotz. It was working p...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1038 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Incorrect values for a device (UPS) in EcoStruxure IT

(CID:134030464)
EcoStruxure IT icon_circle EcoStruxure IT Forum
3289 0 18
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Netbotz 550 is not showing connected Cameras in Web Interface

Hello, I have installed a Netbotz 550 and successfully connected and setup two Pelco cameras. The cameras are showing fine in DCE surveillance view and advanced view fine. The only thing is that w...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1963 0 12
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Device association of Port shared rack PDU

Hello, Our customer has lots of PDU's which connected via port sharing. I discovered all the devices. I can get all the data from all 4 PDU's like in the screenshot below. However, when I try to ass...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1094 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

How do I pull weather data into DCE for reporting purposes?

When running reports on environmental conditions - particularly if you are running systems that use heavy economization, or some sort of free cooling - it would be helpful to be able to chart weather...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1085 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

The UNKNOWN_DEVICE device was detected but is not supported

(CID:134030004)
EcoStruxure IT icon_circle EcoStruxure IT Forum
2507 0 9
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Where can I download DCO 8.2.7 desktop client?

Hello, I've been locking in the website where to download the desktop client for DCO 8.2.7. In previous version the client was downloaded via the local DCO website, but i've asked and actually is at ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1784 0 7
Latest Reply: DCIM_Support

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