Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,107
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 431
  • IT Advisor 367
  • DCIM Support 321
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 62
  • Building Operations 56
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
159
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
48
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27246 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

Sensors not Detected

We have a Netbotz 570. We can access the web interface and connect to the device with advanced view. It detects when we plug in a camera to one of the USB ports. It does not detect and devices that w...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1538 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCE -EcoStruxure IT connection

Hi I want to know if DCE can still connect with StruxureOn (EcoStruxure IT) and availability in LATAM region ( Costa Rica) Thanks Regards (CID:134686600)
EcoStruxure IT icon_circle EcoStruxure IT Forum
2123 0 10
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

dcimassets service is not running

It's not running the access to http://dcimassets.schneider-electric.com (CID:134686532)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1050 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCO - DCE Modbus devices

Hello, I can read the measured data from the PDUs in the standard cabins that are communicating with SNMP in DCO. I am not receiving any data from the serial modbus communication power analyzer th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2492 0 11
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Alarm Rules

Is it possible to create rules for events in DCE? For example we have numerous events of "entering fluid high temperature", this is because the IRC is in standby and not actively running. Are we able...
EcoStruxure IT icon_circle EcoStruxure IT Forum
785 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

How to show amps from Geist XPBM339-103M14TL21 RPDU in DCO?

Hi, We have a number of Geist XPBM339-103M14TL21 RPDU in our DCE server, we see an amp value for each circuit on the RPDU. They read: Circuit 1 Amps Circuit 2 Amps Circuit 3 Amps Link Status W...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1027 0 5
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCIM DATA CENTER EXPERT BACKUP ISSUE

DCE doesn't backup recently.We didnt change anything.The error program sent is shown below.Thanks in advance. . (CID:134685652)
EcoStruxure IT icon_circle EcoStruxure IT Forum
921 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

PCOweb UNIFLAIR on Ecostruxure

Hi, I checked DFF file for Ecostrxure but there is no one for Uniflair PCOweb. Is it possible to add a PCOweb in Ecostruxure because when I searched the product with SNMP I obtain this error : ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1796 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Jboss Application Platform doFilter vulnerability on DCO security

Jboss Application Platform doFilter vulnerability : on DCO security issue . what is the solution. (CID:134685472)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1294 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCE can receive SNMP traps from third party devices

can i configure DCE to receive traps from third party devices and show them in alarm window? BR Genjua (CID:134685452)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1521 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Email Alarm Alerts in DCE

I'm trying to setup email alerts for PDUs in StruxureWare DCE 7.5. I've configured and successfully tested the server email settings. However, when I created an alarm action to email me, the test ema...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1076 0 3
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 253
    • 254
    • 255
    • …
    • 609
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore