Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,108
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 431
  • IT Advisor 367
  • DCIM Support 321
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 62
  • Building Operations 56
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
159
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
48
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27262 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

Change "no duplicates" from barcode to serial field

Greetings, Is there a way to change the current "no duplicates allowed" field from barcode to serial? There are documents being created that are interfering with my ability to add lets say a service ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1104 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

how to configure netbotz 150 to netbotz 250

Hello, how to thread netbotz 150 to netbotz 250The netbotz 150 does not turn on and is connected to 250? thanks (CID:134690872)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1937 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Mass NTP configuration for PDUs

Hi We have about 200 PDUs that we manually configured there the time and date according to the local time zone. Now we have an NTP server and we want to configure the pdus to be tuned according to th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1868 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Advanced view, map editing problem

Hi When editing a map view in Adv. view (V4.6.2) I am not ale to move the sensor icons on the map. This occurs for some trainees also, and seems to relate to Windows version. Any input/fix is welcome...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1217 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Total Load shown

Hello, Can it be shown total load equal the estimated load? edited: Can I adjust the total power equal the estimated load without calculation failover load and PSU Uncertainty ? (CID:134690355)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1320 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

403 - Forbidden: Access is denied. You do not have permission to view ...

that error display to me the site, when a try to obtain the licences key (CID:134690173)
EcoStruxure IT icon_circle EcoStruxure IT Forum
3392 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

license nodes

(CID:134690107)
EcoStruxure IT icon_circle EcoStruxure IT Forum
941 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

How to put devices in maintenance mode when gateway it is used?

Hello, I have gateway it V1.4.68 installed and running on a test config with a Symmetra and a Cooler, and some Pdu's and a netbotz. How can I inhibit alarms when maintenance on UPS and/or cool unit...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1483 0 4
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Looking for a way to manually add location to a device in DCE

We have an issue where we are trying to put a location in DCE for our remotely monitored PDU's. There is no where in the configuration of the PDU to place a location that DCE will pick up. Is there...
EcoStruxure IT icon_circle EcoStruxure IT Forum
964 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Netbotz 355 - periodic report and other

Hi, can I configure the Netbotz 355 to send (via e-mail) a periodic report with only the temperature information and graph. Currently I received the report but it has information that is not requir...
EcoStruxure IT icon_circle EcoStruxure IT Forum
805 0 1
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Can't get to "Server Access" from the drop down menu in DCE

This has been an issue hanging around for awhile and I finally got annoyed about it. When we go into DCE and go to the drop menu System --> Server Administration Settings --> Server Access, tha...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1263 0 5
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 250
    • 251
    • 252
    • …
    • 609
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore