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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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Request a DDF using the Asset Definition service - learn more
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EcoStruxure IT Forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
235 1 0

2025-09-16

Informational
JLehr
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Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT Forum
317 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT Forum
633 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22100 17 8
Latest Reply: JLehr

DCIM_Support
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Netbotz 200 lost all sensors and stuck.

It worked correctly for a long time in connection with one extension module. A couple weeks ago it start loosing connection to ext. module and throw alarms. I tried to change cables, reboot modules, ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1602 0 8
Latest Reply: DCIM_Support

DCIM_Support
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IT Security for Netbotz and other APC Datacenter Equipment

Our customer has Netbotz 200 at a remote datacenter connected to DCE at main datacenter over corporate network . After their IT security audit it was raised the the Netbotz 200 has open ftp ports and...
EcoStruxure IT icon_circle EcoStruxure IT Forum
765 0 4
Latest Reply: DCIM_Support

DCIM_Support
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LDAP credentials have been entered, can not add users. How to add user...

How to add users via LDAP? LDAP credentials have been entered and I am able to browse to users I want to add. Once desired users are selected and clicking finish none of the users show up in DCE. Is ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
616 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Fuel Level Sensor Required Specification

Dear Team, I have one of my suppliers to whom I need a fuel level sensor. However I have never implemented this before and need help before I can ship the correct sensor. I am assuming I shall use th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
976 0 3
Latest Reply: DCIM_Support

DCIM_Support
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netbotz snmp failed

I have an issue on a Netbotz 450. Every time I try and start the SNMP service it says: SNMP Info Starting network management services: snmpd on port 161. SNMP Failure Starting network management se...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1183 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Circutor CVM-Mini DDF

Hello, I have a Circutor CVM-Mini power analyser setup on DCE but it's showing apparent power in watts only. I need to view it in kW. The DDF I'm using is one of two Circutor DDF's available to do...
EcoStruxure IT icon_circle EcoStruxure IT Forum
982 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to free up disk space on DCE server?

Team We have a customer with a Data Center Expert 7.2.7 and they want to upgrade the server. The server cannot perform a backup (it fails) and looking at the repository settings, it seems like the di...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1087 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Any method for retrieving historical data for removed devices (DCE)?

Is there any way to retrieve data for devices that have been removed from DCE? We recently upgraded several UPS, unfortunately no export was done of the historical data prior to removing the devices ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
930 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCE stuck in start up after restore from backup

Good afternoon, I am in the process of transferring from a physical appliance to a VM. I have upgraded the physical appliance to version 7.6, and attempted to restore the VM (already on version 7....
EcoStruxure IT icon_circle EcoStruxure IT Forum
2671 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

What will happen if one Leak Rope cut/damage

Hi, our customer has multiple leak ropes connected with one Netbotz 570. what will happen if one cable cut/damage, for example total 5 cables if number 3 become faulty (cut/damage) what will happen ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
847 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Can I use beacon if any alarm occurred on the DCE

Hi, Can I use beacon if any alarm occurred on the DCE from different devices. kindly see the below scenario can I use Beacon for rack PDU alarm. (CID:143756618)
EcoStruxure IT icon_circle EcoStruxure IT Forum
926 0 2
Latest Reply: DCIM_Support

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