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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22844 18 8
Latest Reply: JLehr

DCIM_Support
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ATS AP4423

Hello, I have installed 5 ATS (AP4423 6.5.1 OS). These are properly integrated with DCE (version 7.4.1). But we are facing an issue. Under the (create threshold) window voltage tab is not highlig...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1081 0 2
Latest Reply: DCIM_Support

DCIM_Support
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ITA : Error - Perl execution failed

The Application is running but cannot log in. What is the cause of this error and How to fix this? (CID:144868826)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1111 0 4
Latest Reply: DCIM_Support

DCIM_Support
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Device commands disappeared

Hello, We have a NetBotz 250 (Model : NBRK0250), that we received with the software 6.4.4. By opening a SSH session and asking for the available commands (with : "?") we get the available System com...
EcoStruxure IT icon_circle EcoStruxure IT Forum
841 0 2
Latest Reply: DCIM_Support

DCIM_Support
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Missing firmware for NetBotz 250

Hello, When we received our NetBotz250, the software 6.4.4 was installed (AOS and application). We have since updated the software to newer versions. We have been able to find the 6.4.5 on this site,...
EcoStruxure IT icon_circle EcoStruxure IT Forum
781 0 2
Latest Reply: DCIM_Support

DCIM_Support
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Coordinator NBWC100U with POD 180 Routers Configuration

Hi Support What is the Network ID for NBWC100U? Currently setup as a coordinator on a Netbotz 570. I want to add two Pod 180 routers(distance problem) but unable to connect to NBWC100U? My Wireless...
EcoStruxure IT icon_circle EcoStruxure IT Forum
732 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO access issues

Earlier this morning we have had issues connecting to DCO. The system was working today and failed about 10:07. This is not a new install and there have been no access issues recently - before toda...
EcoStruxure IT icon_circle EcoStruxure IT Forum
948 0 7
Latest Reply: DCIM_Support

DCIM_Support
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DCE Stuck on startup

Good day Please assist We had a few surveillance issues over the past weekend and decided to reboot DCE Server. We have a physical server and had some surveillance issues (camera pod freezing and oth...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1474 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Application whitelisting Carbon Black Product

Hi I have an email from a customer that has DCE and DCO, and is about to deploy some protection software by Carbon Black. He has some questions about the whitelisting function regarding our software....
EcoStruxure IT icon_circle EcoStruxure IT Forum
3601 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCO 8.3 or ITA 9.0, set tasks completed grayed out

Hi Team, If you do have a workorder with multiple tasks, when the tasks are in the status not started I am able to set the tasks completed for all tasks. But when one task is set to cancelled the opt...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1520 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Install Dynatrace on DCE server

A customer is requesting to install the Dynatrace tool inside the DCE server. Is this possible? (CID:144867620)
EcoStruxure IT icon_circle EcoStruxure IT Forum
826 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Can I reduce /home and add that space to root file system? I have tri...

I would like to decrease /home by 10G and add that space to root file system as root is filling up. Eventually I am going to upgrade DCO and change from a cluster install to disaster recovery but wa...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1145 0 4
Latest Reply: DCIM_Support

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