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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27246 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

ALARM DUE TO CHARGER RL OPEN

Please help me for the issue in SRC6000UXI UPS is showing Online in NMC and Working fine regarding output and Backup but showing following error while beeping continuously. ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1650 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

ddf

(CID:152078431)
EcoStruxure IT icon_circle EcoStruxure IT Forum
916 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCE-7.8.0: Russian letters "с" and "я" are displayed incorrectly in th...

Dear support, Continuing the already closed topic DCE-7.7: Russian letters "с" and "я" are displayed incorrectly in the web GUI.: unfortunately in the new version of DCE-7.8.0 this bug has not been f...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2098 0 8
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Change power unit on DDF of powermeter

I have many ABB M2M powermeter. But on DCE it display apparent power as VA, I want to change this into to kVA on DDF file but it not working, empty unit on DCE. The same as other power as kW or kVAR....
EcoStruxure IT icon_circle EcoStruxure IT Forum
1366 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

NetBotz 750 unsupported firmware

I have a customer with one Netbotz 750 running on 5.2 firmware, however the "unsupported firmware" alarm is showing up on DCE 7.7.1 Wasn't this firmware version supposed to fix that? (CID:152078016)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1036 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DDF

Where to send corrected ddf file? (CID:152077900)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1184 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

3 Phase to Single Phase Modelling

Hi, Does someone know how the best way to model a single phase rack pdu such as an AP8853 from an individual breaker on a 3 phase room pdu? This environment is in the UK, so the room PDU takes a 41...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2574 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

This model has extended power information from genome library

When I try to edit the power properties of the rack PDU APC AP8853 (either in the Genomes or after having added it in my data center), the following information message appears and the system won't l...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2091 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

How to merge 2 DCOs projects

Hi all, in phased projects, one site per phase, once one site DCO is delivered to the customer, the start working with it, adding, removing items, etc... But we need to build other sites separate...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1310 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Where is locate the backup option (and others) in dco 8.3.2???

Hello community, Your help please... I have my production server 8.2.7 connected to a DCE using external systems and the DCE configuration, also, it´s connected to a RFCode server using special conne...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1338 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

How do I view the DDF associated with a specific non-apc SNMP device?

The DDF catalog does not contain specific hardware that I am using, despite requests as far back as 2 years ago. Example : Eaton 9395 UPS There are several other Eaton DDFs that the system could be u...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3042 0 10
Latest Reply: DCIM_Support

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