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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22126 17 8
Latest Reply: JLehr

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

ftp log in

ftp log in ID Pass (CID:149291379)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1034 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Device status may be inaccurate because an attempt to transfer a devic...

Hello, Our customer have a problem with their UPS devices. They get "Device status may be inaccurate because an attempt to transfer a device definition file (DDF) failed." alarm for every UPS. I know...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1018 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO desktop client - How to open all server/storage room

Hi, In DCO desktop client how can I open all server/storage room? Background info: I have 100+ server/storage and I have to search by serial numbers in the entire DCO database. The result devices wil...
EcoStruxure IT icon_circle EcoStruxure IT Forum
926 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE-7.7.1 client: menu "Change Server" does not work?

Dear support, After installing the new version of DCE-7.7.1, I found a bug: under MS Windows 10 1903 in the DCE-client, menu File -> Change Server does not work ☹️. For me, for many years this opt...
EcoStruxure IT icon_circle EcoStruxure IT Forum
803 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE-7.7.1: "No Sensor History Available" to display a graph on the web...

Dear support, It seems, that once again I discovered a bug in the new version of DCE-7.7.1 ☹️. The essence of the bug: regardless of the web browser, if you tap on the preview of the sensor in the de...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1297 0 8
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

New firmware is not showing up in EcostruxureIT Expert Management

I added a few UPSs with AP9630/31 NMCs to my EcostruxureIT gateway, and updated them to 6.6.4, via EcostruxureIT Expert in the management section. One of the AP9631s is now alerting whenever the net...
EcoStruxure IT icon_circle EcoStruxure IT Forum
914 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How many nods are available with DCE VM licence?

When I download & activate DCE VM on server, how many licences will be available? Guys from other company told me that they got more than 5 with just VM licence. (CID:148771670)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1117 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Please set correct voltages on rack PDU to enable phase selection.

We have the following power path on DCO for our customer’s installation: Generic 3P Power Panel => 16A 1P Circuit Breakers (2x, on phases L1 and L2 respectively) => Left & Right 16A PDUs...
EcoStruxure IT icon_circle EcoStruxure IT Forum
962 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE DHCP historical data

Hello team, we have a project with DCE 7.6 configured with two network interfaces. One public to connect with the enterprise network and a private lan to monitor devices. In this private lan we have ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
900 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

AP8886 PDU Communication not Responding

Hi Team, Kindly advise what would possibly make a rack pdu freeze as below and how can I restore it to normal operation. I have tried to reset with the reset button but nothing seem to work, however...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1300 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO (ITA) Upgrade Request

We've been deploying DCO (Now ITA) 9.0.2 on-prem. It shows that as my product however no updates show available even though 9.0.3 and I believe 9.0.4 is available. Can someone help me get the upgr...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2017 0 5
Latest Reply: DCIM_Support

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