Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,107
  • Data Center Operation 2,255
  • NetBotz 1,018
  • IT Expert 431
  • IT Advisor 366
  • DCIM Support 321
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 62
  • Building Operations 56
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
159
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
48
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27215 18 8
Latest Reply: JLehr

jvangilder
jvangilder Explorer

New Volumetric Airflow Rate Unit

Wei shared the big news today - which is the limited cooler capacity model. However, we also added a new unit option for volumetric airflow rate. "l/s" (liters per second) joins the existing options ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
721 0 0

2021-10-19

WeiT
WeiT Explorer

Limited Cooler Capacity

Hi everyone, we have a major update for the coolers in ITA CFD. Users can now specify a limited cooling capacity for each cooler. The capacity can now be set as ‘infinite’ (the default – and equiva...
EcoStruxure IT icon_circle EcoStruxure IT Forum
739 0 0

2021-10-19

Slavek_13
Slavek_13 Leader

NetBotz 750 unable to reset root password

Hi Experts, I try to reset root password according to procedure described in the version 990-5934E_EN.pdf of the user manual, but without success. System variable resetpwd is set to TRUE (printenv rese...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2078 0 1
Latest Reply: Shaun

Anonymous user
Anonymous user

Available  Firmware updates through Eco Struxure IT Management

SUMX v696, AOS v696 shows 3 devices out of date => Version APP sumx v6.8.0, AOS v6.8.2, RPDU2G v696, AOS v696 shows 4 devices out of date => APP rpdu2g v6.8.0, AOS v6.8.2 Question: If I choose to...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1685 1 1
Latest Reply: JLehr

Solved
aashraf
aashraf Contributor

Rittal rPDU (CMC III Processing Unit) Association Issue

Hi All, One of our customers has Rittal rPDU (DK 7955.411 & DK 7955.911), In each rack he has one (DK 7955.411) which is smart rPDU and connected to DCE private network and one (DK 7955.911) whic...
EcoStruxure IT icon_circle EcoStruxure IT Forum
5749 1 7
Latest Reply: Jake_H

Solved
Pothan
Pothan Contributor

bio matrix card (access control) to DCE

Team, Need a clarification : If it possible to add the Bio matrix card to DCE ? Or, does it need to be configured in Netbotz first and then discover? Never tried though. Please suggest.
EcoStruxure IT icon_circle EcoStruxure IT Forum
2427 0 5
Latest Reply: APC_Steve

jzurera
jzurera

CDMD integration through ITA Web Services

Hi team, is it possible to integrate the CMBD to IT Advisor through the API? We need a bidirectional integration with IBM Maximo CMDB, and the customer only accepts web services Integration. Thanks in...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1630 0 4
Latest Reply: jzurera

Solved
David_Ulus
David_Ulus Explorer

Breaker Reports random "Date of Data Reading" PME 2020

Hello all, We are currently wondering where we can get the information about the time interval at which static values (e.g. parameters of the trip/protection settings) of Compact NSX switches are pol...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2083 0 1
Latest Reply: gsterling

marting
marting

SNMP outlet control issue / Bulk reboot?

We upgraded DCE to version 7.8.1 about 2 months ago. Ever since then, we've been noticing issues with SNMP outlet control on all/most/many of our PDUs that are running v3.x firmware. The issue for eac...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2684 0 4
Latest Reply: marting

MANOOP
MANOOP Explorer

Netbotz 355 streaming Protocol

Hello, I would like to know what protocols are using to the Netbotz 355 for video streaming and is it possible that can we integrate with other VMS? Thanks Manoop
EcoStruxure IT icon_circle EcoStruxure IT Forum
1744 0 3
Latest Reply: MANOOP

MateFekete
MateFekete

APC AP77xx ATS firmware upgrade from 3.9.2 to 3.9.3

I found the following APC FAQ article about Treck TCP/IP Vulnerabilities (Ripple20) The latest firmware version for APC AP77xx ATS is 3.9.3 which is fixing above mentioned bug. I manage quite a few the...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3018 0 0

2021-10-08

  • « Previous
    • 1
    • …
    • 107
    • 108
    • 109
    • …
    • 609
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore