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Ahmed Ashraf Ahmed

Lieutenant JG

‎2025-04-17

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aashraf

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Min. Distance Between NetBotz USB Coordinators

Dears, In one of our projects, We have 30 NetBotz-250 with 25 wireless Temp/RH sensors configured per each NetBotz.The customer installed each 10 NetB...

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826 0 1

2022-01-10 10:00 AM

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aashraf

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Used Protocols Over the Communication Between ITA & DCE

Dears, What are the exact protocols used over the communication between ITA & DCE ?To be more specific,The FTP protocol is used over the commination f...

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1001 0 2

2021-12-18 11:34 PM

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aashraf

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ITA Operating System License

Dears, As far as I know,The ITA 9.2.2 is based on CentOS 8.5 and the CentOS is a Linux distribution which isn't requiring a license. Correct ?

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981 0 2

2021-12-18 11:19 PM

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aashraf

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The Priority Scanning Concept for Non-Schneider Devices

In one of our projects we have more than 750 devices,The global scan interval was set to 3 min, But the customer is not satisfied with this scanning i...

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878 0 1

2021-10-19 06:53 AM

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aashraf

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DCO8.3.2 SSL Certificate

Dear Gents, Based on this article https://dcimsupport.ecostruxureit.com/hc/en-us/articles/360036928393-Changing-SSL-certificate-on-the-serverThe DCO S...

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1682 0 2

2020-12-17 07:02 AM

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aashraf

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DCO user Rack level access

Hi All, Is it possible in DCO 8.3.2 to give a user an access to certain Racks only not whole room ? or the access level is only subject to the room le...

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1304 0 1

2020-10-13 09:12 AM

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aashraf

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How to define a default value for a custom Property in DCO ?

Hi, In DCO / Configure Custom Properties, We configured some custom properties and defined them as a List with the possible values for the drop-down l...

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1831 0 3

2020-10-05 10:09 AM

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aashraf

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Rittal rPDU (CMC III Processing Unit) Association Issue

Hi All, One of our customers has Rittal rPDU (DK 7955.411 & DK 7955.911), In each rack he has one (DK 7955.411) which is smart rPDU and connected to D...

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3991 1 7

2020-09-24 05:40 AM

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aashraf

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NetBotz Application Was Not able to Load

Dear Gents, In one of our projects, While updating qty:20 of NetBotz-250 firmware the result was all succeeded except 1 NetBotz gives a communication ...

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4031 0 3

2020-09-09 08:20 AM

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aashraf

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Is it Applicable to change the ETL Database Port no. (5432) ?

Dear Gents, Is it Applicable to change the ETL Database Port no. (5432) to be any thing else ? Thanks,Ahmed Ashraf

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1407 0 3

2020-09-08 02:32 AM

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aashraf

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LDAP User Cannot Access the DCO Desktop Client

Dear Gents, In one of our projects, We added the customer LDAP server to the authentication servers into DCE system.And the customer can access the DC...

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1409 0 3

2020-09-07 10:53 AM

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