Performance Issues

[DeanZouganelis]

Hi team,

Has anybody experienced performance issues on Energy Hub over the last few days?

I've noticed that it has been extremely laggy and it has dropped out for me a couple of times when configuring sites. I'm unsure if it's a localized issue or if the servers are busy.

[EduardoFainblum]

Thanks for reporting this issue. I'll ask our level 4 support team to investigate. 

[EduardoFainblum]

EMCP support is actively looking to resolve this issue.

[EduardoFainblum · Accepted solution]

The issue has been resolved this morning thru some upgrades.