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Workplace Tech 5.10 and previous / Workplace Tech Editor (EBO) Microsoft Security Updates required for Visio and Office

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Workplace Tech 5.10 and previous / Workplace Tech Editor (EBO) Microsoft Security Updates required for Visio and Office

Picard Product_Support
‎2020-12-15 09:58 AM

Last Updated: Spock RandyDavis Spock 3 weeks ago

Issue

WPT and WPTE require certain Microsoft Security updates for Visio and for Office running on the host machines.

Issues currently observed:

  • Different and various functions in the fluent ribbon do not work or the ribbon does not appear.
  • The following error "Application compile failure during save operation" is seen when saving/compiling an application in WorkPlace Tech Editor

Product Line

EcoStruxure Building Operation, TAC IA Series

Environment

  • Visio 2010, 2013, 2016, 2019, 2021(.msi install) 
  • Visio 2013, 2016, 2019, 2021 (subscription "Click to Run", Plan 2)
  • Office 2010, 2013, 2016 (.msi install)
  • Office 2013, 2016, 365 (subscription "Click to Run", Plan 2)
  • Support for Workplace Tech 5.10 / previous and Workplace Tech Editor
  • Note: Visio 2019 and Visio 2021 are not supported in 5.9.4 or EBO versions before EBO 2022.  Visio 2019 and Visio 2021 are supported when using Workplace Tech 5.10.x and EBO 2022.

Cause

Interoperability of Visio and Office can cause problems with Workplace Tech and Workplace Tech Editor if these MS16-70 updates are not applied.  If the Office / Visio product is "Click to Run" the software has not been updated to the latest version.

Resolution

Install the updates from Microsoft Update Catalog

To use the catalog, copy and paste the KB number into the "search".  Always select the 32-bit version of the update.

Visio 2010 32 bit KB3114872                Office 2010  KB3115198 select 32 bit 

Visio 2013 32 bit KB3115020                Office 2013  KB3115173 select 32 bit 

Visio 2016/2019 32 bit KB3115041       Office 2016  KB3115144 select 32 bit

Visio 2016/2019 32 bit KB4484333

NOTE:  If the Visio or Office is "Click to Run" (subscription such as Office 365, Plan 2) rather than from a Microsoft Office .msi, the product should be upgraded by using the Update Options feature

Visio Updates.jpg

If you try and install the KB/.msi install patches, you will get this message

Visio Update_1.jpg

Labels (2)
Labels:
  • EcoStruxure Building Operation
  • TAC IA Series
Tags (9)
  • Find more articles tagged with:
  • 19475
  • Click to Run
  • Office 365
  • RandyDavis19
  • RandyDavis20
  • RandyDavis22
  • RandyDavis23
  • Visio 2019
  • workplace tech
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