Issue
When trying to open WorkPlace Tech Editor the following error is shown in a pop-up window.
The following error occurred while trying to launch the WorkPlace Tech Ribbon Bar: The add-in could not be installed.
Product Line
EcoStruxure Building Operation, TAC IA Series
Environment
- Building Operation Workstation (Workplace Tech Editor)
- I/A Series WorkPlace Tech
Cause
An installation of the Visio Ribbon has not closed correctly from previous use of WorkPlace Tech Editor or standalone WorkPlace Tech.
Resolution
Open the Add and Remove function in Windows Select "Program and Feature" Look for an instance of the...
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