Issue
Locate the Evaluation license for TAC Vista or EcoStruxure Building Operation
Product Line
EcoStruxure Building Operation, TAC Vista
Environment
- TAC Vista
- EcoStruxure Building Operation
Cause
EBO 7.0 and later:
Building Operation 7.0 introduces the Engineering license, which enables a system to run during the project phase without the need for commercial licenses or what has previously been referred to as demo licenses/evaluation licenses which have a short validity and require frequent updates and re-engineering.
EBO 2024 (6.0) and earlier:
There is an evaluation license for EcoStruxure Building Operation valid 3 months.
TAC Vista:
Starting September 1, 2025, the evaluation license will only be available upon request for Schneider Electric employees using the support@Schneider portal. Should an EcoXpert™ partner require an evaluation license, they must request this from their Schneider Electric contact.
Resolution
EBO 7.0 and later:
Engineering licenses can be downloaded from the EcoStruxure Power & Building Software Companion during the project phase, and when the time comes to commission and hand over the project to commercial operation, the portal provides the ability to convert Engineering licenses to Commercial licenses by simply submitting a license purchase order. No replacement or re-engineering of the license is required thanks to this one step operation.
Engineering licenses have a validity of 6 months, after which it is possible to extend for another 6 months if the project timeline demands it.
*Note that Demo licenses are still available for WorkStation Pro, enabling a limited time operation of WorkStation Pro use. For full uninterrupted operation, please use a commercial WorkStation Pro license.
EBO 2024 (6.0) and earlier:
Evaluation license files are available for licensed partners on the EcoXpert Extranet. Follow the link and search for "evaluation".
You must first register using your business email (i.e. CustomerName@partnerdomain.com) address to gain access to these files.
Note: You may use any email address to register and view content, but downloads will only be granted to approved partner domain names.
TAC Vista:
Only be available upon request for Schneider Electric employees using the support@Schneider portal
To request a TAC Vista evaluation license, follow the steps outlined below:
- Open a case on ”Digital Offer Sales & Provisioning App Request” -
- What is your request related to? > Digital Supply Chain – Request -
- Please Select the Environment > Production -
- Please select the Offer > TAC VISTA -
- Please enter the SESA ID… > The SESA ID of the Schneider employee creating the ticket -
- Please select the type of Request > Create -
- Please select the type of Create new request > Demo license creation -
- Please select your country > The country of the person creating the ticket -
- Please provide business justification > Reason why the license is needed
When submitting the ticket as above, the ticket will be handled automatically, and an email will be sent to the user. Subsequently the ticket will be closed automatically.
