Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

Visitor Management in Access Expert V3

Building Automation Knowledge Base

Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Building Automation Knowledge Base
  • Visitor Management in Access Expert V3
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Related Forums

  • Intelligent Devices Forum

Previous Next
Contributors
  • DavidFisher
    DavidFisher
  • CraigEl
    CraigEl
  • Cody_Failinger
    Cody_Failinger
  • Taylor_Leach
    Taylor_Leach
  • Roger_Bently
    Roger_Bently
  • Robert_Davis
    Robert_Davis
  • Product_Support
    Product_Support

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to Building Automation Knowledge Base
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
0 Likes
1812 Views

Link copied. Please paste this link to share this article on your social media post.

Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish

Visitor Management in Access Expert V3

Picard Product_Support
‎2018-09-10 06:25 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 10:15 PM

Issue

How does Visitor Management work in V3?

Product Line

EcoStruxure Access Expert

Environment

  • Hosted
  • Premise
  • Version 3

Cause

No directions on how to configure Visitor Management in V3

Resolution

In order to use Visitor Management in V3, here are the steps to get it configured:

  1. Open up a Chrome browser and enter this url http://ax.accessxpert.com

    Chrome url address.jpg

  2. Once the site comes up, enter the instance name and necessary user credentials

    Instance nad unpwd.jpg

  3. From the AX Header, Select Visitor Management Tab

    Kiosk1.jpg

  4. Select the Kiosk Tab and Enter the visitor's name and email address and click Next to proceed

    Enter Visitor Name.jpg

  5. Enter the person who the Visitor is seeing, system will automatically pull up the person, click on Next

    Employee.jpg

  6. Capture the Photo of the Visitor and Crop accordingly

    Capture Photo.jpg

  7. Sign into the Window and click on Check in to see "Person"

    Check in.jpg

  8. An email will be generated to that person to let them know that they have a Visitor

    Email Generated.jpg

  9. A badge will be shown on the screen which has the Visitor's Photos and information

    Print Badge.jpg

  10. Click on the Print Button to Print a badge that can be displayed on the Visitors body

    Printed Badge.jpg

  11. Depending on the printer (eg. Dymo being used), there are some settings that may need to be set for a good picture to be captured and Printed
  12. Choose the right paper source as well as scaling value.  In this case, it is set to 70

    Printer Settings.jpg

  13. Once everything is correct click on the Print button to send to the respective Printer
  14. Attach to the Visitor for duration of the Visit
  15. Upon completion of the Visit, select Check Out and this will Check the Visitor Out of the system

    Check Out.jpg

Labels (1)
Labels:
  • EcoStruxure Access Expert
Tags (1)
  • Find more articles tagged with:
  • 19804
Was this article helpful? Yes No
No ratings

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of