Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • You may be familiar with Communities' brand new layout from SE.com.
  • Don't forget to update your bookmarks and saved links with our new address (https://community.se.com/).
  • If you encounter any issues, please contact SchneiderCommunity.Support@se.com.
Close
Sign In Help
Important Announcement: WELCOME to the Schneider Electric Community! We have moved to a new address: community.se.com — bookmark it today and contact SchneiderCommunity.Support@se.com if you have any questions!
Schneider Electric
Help
Ask the Community Community Guidelines Community User Guide How-To & Best Practices Contact Support
Login / Register
Community Menu
  • Community Home
  • Forums
    • By Topic
        • Support
          • Ask the Community
        • EcoStruxure Building
          • SmartConnector Forum
          • Field Devices Forum
        • EcoStruxure Power & Grid
          • EcoStruxure Energy Hub User Group
          • Gateways and Energy Servers
          • Metering & Power Quality
        • APC UPS, Critical Power, Cooling and Racks
          • APC UPS Data Center & Enterprise Solutions Forum
          • APC UPS for Home and Office Forum
        • EcoStruxure IT
          • EcoStruxure IT forum
        • Remote Operations
          • EcoStruxure Geo SCADA Expert Forum
          • Remote Operations Forum
        • Industrial Automation
          • Industry Automation and Control Forum
          • Industrial Edge Computing Forum
          • Alliance System Integrators Forum
          • Machine Automation Forum
          • EcoStruxure Automation Expert / IEC 61499 Forum
          • AVEVA Plant SCADA Forum
          • Modicon PAC Forum
          • Harmony Control Customization Forum
          • Level and Pressure Instrumentation Forum
          • PLC Club Indonesia
          • Fabrika ve Makina Otomasyonu Çözümleri
          • Motorabgangstechnik & Antriebstechnik Forum
          • Korea Industrial Automation Forum
        • Schneider Electric Wiser
          • Schneider Electric Wiser Forum
        • Power Distribution IEC
          • Power Distribution and Digital
          • Solutions for Motor Management
          • Paneelbouw & Energie Distributie
          • Eldistribution & Fastighetsautomation
          • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
          • Електропроектанти България
          • Specifiers Club ZA Forum
        • Power Distribution NEMA
          • Power Monitoring and Energy Automation NAM
        • Power Distribution Software
          • EcoStruxure Power Design Forum
          • LayoutFAST User Group Forum
        • Solutions for your Business
          • Solutions for your Business Forum
      • Support
        • Ask the Community
      • EcoStruxure Building
        • SmartConnector Forum
        • Field Devices Forum
      • EcoStruxure Power & Grid
        • EcoStruxure Energy Hub User Group
        • Gateways and Energy Servers
        • Metering & Power Quality
      • APC UPS, Critical Power, Cooling and Racks
        • APC UPS Data Center & Enterprise Solutions Forum
        • APC UPS for Home and Office Forum
      • EcoStruxure IT
        • EcoStruxure IT forum
      • Remote Operations
        • EcoStruxure Geo SCADA Expert Forum
        • Remote Operations Forum
      • Industrial Automation
        • Industry Automation and Control Forum
        • Industrial Edge Computing Forum
        • Alliance System Integrators Forum
        • Machine Automation Forum
        • EcoStruxure Automation Expert / IEC 61499 Forum
        • AVEVA Plant SCADA Forum
        • Modicon PAC Forum
        • Harmony Control Customization Forum
        • Level and Pressure Instrumentation Forum
        • PLC Club Indonesia
        • Fabrika ve Makina Otomasyonu Çözümleri
        • Motorabgangstechnik & Antriebstechnik Forum
        • Korea Industrial Automation Forum
      • Schneider Electric Wiser
        • Schneider Electric Wiser Forum
      • Power Distribution IEC
        • Power Distribution and Digital
        • Solutions for Motor Management
        • Paneelbouw & Energie Distributie
        • Eldistribution & Fastighetsautomation
        • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
        • Електропроектанти България
        • Specifiers Club ZA Forum
      • Power Distribution NEMA
        • Power Monitoring and Energy Automation NAM
      • Power Distribution Software
        • EcoStruxure Power Design Forum
        • LayoutFAST User Group Forum
      • Solutions for your Business
        • Solutions for your Business Forum
      • Food & Beverage
      • Healthcare
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Success Stories
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Technology Partners
    • Power Events & Webinars 
    • Partner Success
    • Process Automation Talks 
  • Ideas
        • Remote Operations
          • EcoStruxure Geo SCADA Expert Ideas
          • Remote Operations Devices Ideas
        • Industrial Automation
          • Modicon Ideas & new features
  • Blogs
    • By Topic
        • EcoStruxure Power & Grid
          • Backstage Access Resources
        • Remote Operations
          • Remote Operations Blog
        • Industrial Automation
          • Industry 4.0 Blog
          • Industrie du Futur France
        • Power Distribution NEMA
          • NEMA Power Foundations Blog
        • Knowledge Center
          • Geo SCADA Knowledge Base
          • Industrial Automation How-to videos
          • Digital E-books
          • Success Stories Corner
      • EcoStruxure Power & Grid
        • Backstage Access Resources
      • Remote Operations
        • Remote Operations Blog
      • Industrial Automation
        • Industry 4.0 Blog
        • Industrie du Futur France
      • Power Distribution NEMA
        • NEMA Power Foundations Blog
      • Knowledge Center
        • Geo SCADA Knowledge Base
        • Industrial Automation How-to videos
        • Digital E-books
        • Success Stories Corner
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
  • Communities
  • :
  • Knowledge Center
  • :
  • Building Automation Knowledge Base
  • :
  • SigmaX error - "This application failed to start because side-by-side-configuration is incorrect"
How can we help?
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
82794members
350631posts

SigmaX error - "This application failed to start because side-by-side-configuration is incorrect"

Back to Building Automation Knowledge Base
Options
  • Article History
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
0 Likes
2000 Views
Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish
Share

SigmaX error - "This application failed to start because side-by-side-configuration is incorrect"

Picard Product_Support
‎2018-09-11 03:25 PM

Last Updated: Administrator CraigEl Administrator 2 weeks ago

Issue

When starting SigmaX, an error is reported, the error is: - This application failed to start because side-by-side-configuration is incorrect. Reinstalling SigmaX does not help.

Product Line

Satchwell Sigma Software

Environment

  • SigmaX
  • Windows 7
  • Windows 10

Cause

SigmaX error when trying to run on a Windows 7 or Windows 10 machine.

Resolution

Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. Click Start > All Programs > Accessories
  2. Right-click Command Prompt, and then click Run as administrator.
  3. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. Type the following command, and then press ENTER: sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
More Information about SFC scan can be found in this document: http://support.microsoft.com/kb/929833

At the command prompt, type the following command, and then press ENTER: sfc /scannow

The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.

The %WinDir% placeholder represents the Windows operating system folder. For example, C:\Windows.

Note: Do not close this Command Prompt window until the verification is 100% complete. The scan results will be shown after this process is finished.

However Microsoft Visual C++ Redistributable may not be installed sfc /scannow will not detect this, the Visual C++ Redistributable will need installing. Please see Error when trying to run SigmaX.exe and RegSigmaX.exe for further information regarding this.

Labels (1)
Labels:
  • Satchwell BAS & Sigma
Tags (5)
  • Find more articles tagged with:
  • 15123
  • DavidChild19
  • error
  • laptop
  • windows
Was this article helpful? Yes No
0% helpful (0/1)
Share

Related Forums

  • Field Devices Forum
Previous Next
Contributors
  • DavidChild
    DavidChild
  • Cody_Failinger
    Cody_Failinger
  • Product_Support
    Product_Support
  • sesa139513
    sesa139513
  • DavidFisher
    DavidFisher
  • Gary
    Gary
  • CraigEl
    CraigEl
  • sesa125819
    sesa125819
  • RogerHa
    RogerHa
Invite a Colleague
Found this content useful? Share it with a Colleague!
Invite a Colleague

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practices
  • Experts Leaderboard
  • Contact Support
 
  • twitter
  • facebook
  • linkedin
  • youtube
  • blog
  • instagram
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account..

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

Privacy Notice Terms of Use Customize Preferences
© 2022, Schneider Electric