Communication issues between the Enterprise Server and Automation Servers result in an offline status of the AS. More information is required on how this status is detected.
EcoStruxure Building Operation
- Enterprise Server
- Automation Server
An AS behaves as if it is online yet shows up as offline in Workstation.
As of 184.108.40.20601 there is a new model for detecting online / offline servers.
Prior to 220.127.116.1101
- When a communication error was detected the Automation Server was marked as offline.
As of 18.104.22.16801 and Newer
- An immediate DetectOnline call is scheduled.
- Only after three failed DetectOnline with an interval of one second we consider the server to be offline.
- When offline an alarm is generated.and set the offline status as normal, and also go back to one minute interval for online detection.
In 22.214.171.12401 the number of retries and interval is possible to set in server.properties.
From 1.6.0 this is configurable from WorkStation.
*** Server Communication folder is hidden in more recent versions of SBO