Issue
Cardholder Nickname field is showing "Nickname" instead of data entered into 2nd cardholder when previewing badges.
Product Line
EcoStruxure Access Expert
Environment
- Badge preview
- Nickname field
Cause
In Access Expert the cardholder Nickname field must have unique data within the database
Resolution
The Nickname field must have unique data for all card holders within an Access Expert database.
Do not enter 'admin' in that field for one card holder and again for another cardholder.
What is the intended use for this field? In one case, the intended use was for Job Title and a better solution was to create a Custom Attribute of Job Title instead and to place that field in the badge layout. That way the field can have the same data in it for multiple cardholders.
