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Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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We have just installed (4) PM5560 meters. All units are displaying negative KW. Electricians have checked wiring and believe the meters are installed correctly. Here is the readout on one of the meters;
Vavg 489.92 V
Iavg 16.16 A
Ptot -9.3417 KW
E Del 0.000 WH
Any ideas what to check?
Thanks
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No reply from customer after a long time.
Charles
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How about the Power Factor (per phase and total)?
And per phase Voltage and Current?
Thank you!
Fengchi
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