Serial Connection Trouble

BillP · ‎2021-06-30

I am using Tera Term terminal emulation software and cannot get the serial connection to work on a SURT8000 unit.

I carefully set the connection with the settings from the manual like 2400 baud...

I am using the serial cable that was provided with the unit.

What terminal software do you recommend?

Will any serial cable work or does APC have unique cable?

MarkC_apc · ‎2021-06-30

Hyperterminal has worked for me. You must use an "approved" cable that has some pins switched! You might try 9600 baud - or others if it's possible someone has set it at a "custom" rate.

See Answer In Context

MarkC_apc · ‎2021-06-30

Hyperterminal has worked for me. You must use an "approved" cable that has some pins switched! You might try 9600 baud - or others if it's possible someone has set it at a "custom" rate.