SURT3000XLI FAULT

[dario_ramos_apc]

Hi all

The UPS run well without load.

Powering up the UPS with mains at input, connecting some computer load at output - less than 50% full load - after some time it stops running, switches the load to bypass and lights up the following leds:

= BYPASS + FAULT + 1ST BATTERY LED (counting from down to up) =

The same happens if running from batteries. After some time, far from the end of autonomy, it stops, lighting up the same leds, except the bypass led naturally.

Is there someone who can help me codifying this situation.

Thanks in advance

[dario_ramos_apc]

Hi all

The UPS run well without load.

Powering up the UPS with mains at input, connecting some computer load at output - less than 50% full load - after some time it stops running, switches the load to bypass and lights up the following leds:

= BYPASS + FAULT + 1ST BATTERY LED (counting from down to up) =

The same happens if running from batteries. After some time, far from the end of autonomy, it stops, lighting up the same leds, except the bypass led naturally.

Is there someone who can help me codifying this situation.

Thanks in advance

[BillP · Accepted solution]

This indicates an inverter fault and most likely needs repair or replacement either under warranty or not (depending on your region). If this device also has a Network Management Card or PowerChute Business Edition, you could access that still most likely and check the event log in it to verify.

so, here is the battery bar graph the way that I understood it.

0

0

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1 (illuminated)