Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

PCBE keeps telling me there's an update

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • PCBE keeps telling me there's an update
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
113
Erasmus_apc
Sisko Erasmus_apc
112
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Taomyn_apc
Crewman Taomyn_apc
Crewman

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

0 Likes
4
1071
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

PCBE keeps telling me there's an update

I got the alert a week or so ago to say there was an update for PCBE to v9.0.1 (I was on 9.0.0 I think) and so I duly upgraded to it. However whenever I reboot the server or start the console it prompts me again that there is an update.

I've checked in Control Panel and I have 9.0.1.606 installed and I'm running Windows Server 2008 R2 - any ideas why it still thinks I need an update?

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

0 Likes
0
1071
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

i will have to check into this on our end but if you go to the PCBE console and then go to the preferences option, you should have the ability to disable the option to check for updates while we address this.

See Answer In Context

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Replies 4
Anonymous user
Not applicable

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

0 Likes
0
1071
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

Hi Taomyn, it could have been that the upgrade process did not fully complete. I would suggest uninstalling and reinstalling the 9.0.1 version and that should take care of your issue. Hope this helps.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

0 Likes
0
1071
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

hmm..i found out that this is an issue that we need to address in version 9.1. i think they adjusted the APC end of this to stop notifying you so you just won't know about updates in the future - but there are none yet.

so for now, we need to fix the auto-update feature on our end. you should stop getting the alerts now though.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Taomyn_apc
Crewman Taomyn_apc
Crewman

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

0 Likes
0
1071
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

Nope, just got another after rebooting the server - another server. That's 3 separate systems all doing it.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

0 Likes
0
1072
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 11:25 PM . Last Modified: ‎2024-03-06 03:12 AM

i will have to check into this on our end but if you go to the PCBE console and then go to the preferences option, you should have the ability to disable the option to check for updates while we address this.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of