NS1250 / BN1250 monitoring software available? SOLVED

BillP · ‎2021-06-30

I have tried to install the powerchute software, both home and business, but neither recognize my APC UPS . The front of the UPS says NS1250, the serial number sticker says BN1250 (NOT BN1250LCD !). The serial number is JB0514025XXX. Is this supported?

Ray

BillP · ‎2021-06-30

Thanks Luis, using your information I found that the original cable went bad so I found another USB type A to RJ-45 cable with the same wires connected and now have the latest PCPE installed and running.

Ray

See Answer In Context

BillP · ‎2021-06-30

Hello Ray,

Yes the BN1250 is compatible with the monitoring software PowerChute Personal Edition. Make sure that you are using the correct communication cable USB to RJ-45 part number 940-0127E. You can download the latest version of PowerChute Personal Edition here:

http://www.apc.com/shop/us/en/products/PowerChute-Personal-Edition-V302-for-Windows-10-8-7-Vista-XP-...

BillP · ‎2021-06-30

Thanks Luis, using your information I found that the original cable went bad so I found another USB type A to RJ-45 cable with the same wires connected and now have the latest PCPE installed and running.

Ray