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AP9635CH latest Firmware link required for MGE Galaxy 5500/5000

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

AP9635CH latest Firmware link required for MGE Galaxy 5500/5000

Hi,

Any budy help to share SNMP card (AP9635CH) latest Firmware link for MGE Galaxy 5500/5000

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BillP
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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

Can you share link for download  AOS 5.2.1/chu application v5.1.2 for AP9635CH

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

Hi,

I don't think we post firmware for most three phase products because firmware must be updated by field service personnel. (There are exceptions.) The latest firmware you can use on AP9635 also often depends on the UPS firmware itself for 3ph UPSs. From what I see, the latest revision is AOS 5.2.1/chu application v5.1.2 but I recommend you contact your local support office to verify that and provide you with an update if it is requested.

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

Can you share link for download  AOS 5.2.1/chu application v5.1.2 for AP9635CH

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

Please see my note above. You have to check with your local support office as you may not be able to just update the AP9635 by itself.

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:46 AM . Last Modified: ‎2024-03-19 01:52 AM

Thanks

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Posted: ‎2021-06-26 02:47 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:47 AM . Last Modified: ‎2024-03-19 01:52 AM

Hi, by mistake i flash wrong FW for 
MGE Galaxy 5500
where i can download aos521 chu512 bottom102 or latest FW?
thanks!
NMC 9635CH
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Posted: ‎2021-06-26 02:47 AM . Last Modified: ‎2024-03-19 01:52 AM

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Posted: ‎2021-06-26 02:47 AM . Last Modified: ‎2024-03-19 01:52 AM

Hi,

It is recommended you contact local support for the firmware. Here is a link it support contact information. http://www.apc.com/us/en/support/contact-us/index.jsp

You will need to change the country in the upper left of the page to your region. 

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