AP9635CH latest Firmware link required for MGE Galaxy 5500/5000

[BillP]

This question was originally posted by adnan on APC forums on 6/9/2017

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Hi,

Any budy help to share SNMP card (AP9635CH) latest Firmware link for MGE Galaxy 5500/5000

[BillP]

This reply was originally posted by Angela on APC forums on 6/9/2017

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Hi,

I don't think we post firmware for most three phase products because firmware must be updated by field service personnel. (There are exceptions.) The latest firmware you can use on AP9635 also often depends on the UPS firmware itself for 3ph UPSs. From what I see, the latest revision is AOS 5.2.1/chu application v5.1.2 but I recommend you contact your local support office to verify that and provide you with an update if it is requested.

[BillP · Accepted solution]

This reply was originally posted by adnan on APC forums on 6/9/2017

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Can you share link for download  AOS 5.2.1/chu application v5.1.2 for AP9635CH

[BillP]

This reply was originally posted by Angela on APC forums on 6/12/2017

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Please see my note above. You have to check with your local support office as you may not be able to just update the AP9635 by itself.

[BillP]

This reply was originally posted by adnan on APC forums on 6/16/2017

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Thanks

[sklff116_apc]

This was originally posted on APC forums on 1/25/2018

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Hi, by mistake i flash wrong FW for 

MGE Galaxy 5500

where i can download aos521 chu512 bottom102 or latest FW?

thanks!

NMC 9635CH

[BillP]

This reply was originally posted by Bill on APC forums on 1/29/2018

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Hi,

It is recommended you contact local support for the firmware. Here is a link it support contact information. http://www.apc.com/us/en/support/contact-us/index.jsp

You will need to change the country in the upper left of the page to your region.