
Posted: 2021-06-30 01:29 AM . Last Modified: 2024-03-11 01:19 AM
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Posted: 2021-06-30 01:29 AM . Last Modified: 2024-03-11 01:19 AM
AP9630 no longer shows UPS tab after upgrade
Hi All,
I just installed an AP9630 into and SUA2200xl. The card seemed to work fine after installation and I was able to see my UPS unit and logs. I updated the firmware to 5.1.7 for some of the new email configurations and I can no longer see the UPS tab or any UPS log information.
Any ideas?
Thanks!
- Labels:
-
Smart-UPS & Symmetra LX | RM
Authentication Failed.
- Authentication Ticket Mismatched, failed authentication.
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Accepted Solutions

Posted: 2021-06-30 01:30 AM . Last Modified: 2024-03-11 01:19 AM
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Posted: 2021-06-30 01:30 AM . Last Modified: 2024-03-11 01:19 AM
Thank you kindly!
That was indeed the case. I did not think to check more than the management card type.
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Posted: 2021-06-30 01:29 AM . Last Modified: 2024-03-11 01:19 AM
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Posted: 2021-06-30 01:29 AM . Last Modified: 2024-03-11 01:19 AM
All three components listed below
Application Module:
Name: sy
Version: v5.1.7
Date: Dec 1 2011
Time: 13:10:10
APC OS (AOS):
Name: aos
Version: v5.1.7
Date: Nov 22 2011
Time: 09:53:57
APC Boot Monitor:
Name: bootmon
Version: v1.0.2
Date: Jan 21 2010
Time: 13:35:57
null
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Posted: 2021-06-30 01:30 AM . Last Modified: 2024-03-11 01:19 AM
If you click on administration, then general, then about, What is the name for the firmware? One should be AOS, the other should be SUMX or SY, SY3P etc.
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Posted: 2021-06-30 01:30 AM . Last Modified: 2024-03-11 01:19 AM
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Posted: 2021-06-30 01:30 AM . Last Modified: 2024-03-11 01:19 AM
Thank you kindly!
That was indeed the case. I did not think to check more than the management card type.
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