UPS: Battery charger failure - Why ?

[Anonymous user]

Hello,
My UPS tells me the following errors:
02/13/2012 11:36:10 UPS: Battery charger failure cleared.
02/13/2012 11:36:05 UPS: Battery charger failure.
What should I do?
thank you

Informations :
Model: Smart-UPS RT 10000 XL
Firmware Revision: 476.14.W
Manufacture Date: 01/18/06
Serial Number: JS0604010332

[BillP]

Are these the only two messages regarding the charger you have received?

[Anonymous user]

Hello,
Thank you for your response.
In one month of log, this is the first error.
Thank you

[BillP · Accepted solution]

It's hard to say as it only happened once. If it occurred several times, it would of course indicated a problem with the charger however I've seen in the past to be a UPS firmware issue although you would see SEVERAL charger faults if that was the case. I would recommend you keep an eye on it and if it continues to happen, you can reply here or call your local tech support and they can help you further.