UPS: Battery charger failure - Why ?

Anonymous user · ‎2021-06-30

Hello,
My UPS tells me the following errors:
02/13/2012 11:36:10 UPS: Battery charger failure cleared.
02/13/2012 11:36:05 UPS: Battery charger failure.
What should I do?
thank you

Informations :
Model: Smart-UPS RT 10000 XL
Firmware Revision: 476.14.W
Manufacture Date: 01/18/06
Serial Number: JS0604010332

BillP · ‎2021-06-30

It's hard to say as it only happened once. If it occurred several times, it would of course indicated a problem with the charger however I've seen in the past to be a UPS firmware issue although you would see SEVERAL charger faults if that was the case. I would recommend you keep an eye on it and if it continues to happen, you can reply here or call your local tech support and they can help you further.

See Answer In Context

BillP · ‎2021-06-30

Are these the only two messages regarding the charger you have received?

Anonymous user · ‎2021-06-30

Hello,
Thank you for your response.
In one month of log, this is the first error.
Thank you

BillP · ‎2021-06-30

It's hard to say as it only happened once. If it occurred several times, it would of course indicated a problem with the charger however I've seen in the past to be a UPS firmware issue although you would see SEVERAL charger faults if that was the case. I would recommend you keep an eye on it and if it continues to happen, you can reply here or call your local tech support and they can help you further.