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Posted: 2021-07-01 01:49 AM
This was originally posted on APC forums on 11/5/2012
Dear experts,
I'm having some issues with self-test on my 5kVA Online UPS.
I wanted to disable automatic self-test and have done so via NMC interface. After monitoring for a period of time I noticed that from time to time Self-Test was automatically perform.
I noticed output being turned off for no reason:
29.10.2012 04:18:24 UPS: The output power is turned off.
29.10.2012 04:18:24 UPS: aborted via front panel due to invalid state a self-test.
29.10.2012 04:18:23 UPS: Started a self-test.
There are times, self-test being performed twice a day.
11.10.2012 09:17:18 UPS: passed via management device a self-test.
11.10.2012 09:17:11 UPS: Started a self-test.
11.10.2012 09:16:27 UPS: passed via management device a self-test.
11.10.2012 09:16:18 UPS: Started a self-test.
My UPS Model: SURTD5000RMXLI
NMC Model: AP9631
Name: sumx
Version: v5.1.6
Name: aos
Version: v5.1.6
Name: bootmon
Version: v1.0.2
Urgently in need of help !
Posted: 2021-07-01 01:49 AM
This reply was originally posted by Angela on APC forums on 12/10/2012
can you give me the first several digits of the serial number on these UPSs so i know how old they are? i.e. something like JS1035. In the NMC, this is located under UPS tab->About. i also would like the UPS firmware from this screen.
I asked someone on the UPS side about this and they said:
Posted: 2021-07-01 01:49 AM
This reply was originally posted by Angela on APC forums on 11/5/2012
could you please provide config.ini and data.txt files as well? instructions are at FA156131 @ http://www.apc.com/site/support/index.cfm/faq/ if you need help getting the full versions. a full version of event.txt may help as well.
keep in mind, depending on your setting, the UPS can also do a self test everytime it is turned on so maybe you put "at start up" for the setting? config.ini will help me verify.
Posted: 2021-07-01 01:49 AM
This reply was originally posted by Angela on APC forums on 12/10/2012
can you give me the first several digits of the serial number on these UPSs so i know how old they are? i.e. something like JS1035. In the NMC, this is located under UPS tab->About. i also would like the UPS firmware from this screen.
I asked someone on the UPS side about this and they said:
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