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SmartConnect now supports time-on-battery load shedding for a non-essential outlet group to preserve UPS battery runtime for essential loads placed on other outlet group(s). View the Help Center to find out more.
Energy usage (KWh) for each Smart-UPS has been added to the downloadable MyInventory asset report.
November 2023
Automated lifecycle notifications about subscription or warranty expiry, and battery renewal needs have been consolidated so that fewer emails are sent. This is helpful for users with several Smart-UPS on their user account. Lifecycle notifications start to flow three (3) months prior to expiry.
October 2023
Buying Experience: Improved for multi-node licenses when you buy online from SmartConnect using your credit card. You can now add multiple licenses to the online cart, so that you no longer need to complete separate credit card transactions for every node.
Activation Code: You will receive your activation code via email to unlock multiple licenses and to simplify assigning licenses in installations with multiple devices.
User-Experience: Improved the user-experience in assigning multiple licenses, this change facilitates and simplifies online purchases.
September 2023
Improved user-experience for multi-node licenses when you buy from a reseller. One activation code (delivered to you via email) can now unlock multiple licenses, to simplify assigning licenses in installations with multiple devices.
August 2023
We have updated our privacy policy to include the use of Google Analytics.
Based on your feedback, we have made some performance changes to our tables. The Dashboard, Subscription and Event tables now show all entries at once. The pagination has been replaced with a scrollable table so you can see all of your devices at once.
May 2023
Notifications integrations to Microsoft Teams and Slack. SmartConnect introduces integrations with Microsoft Teams and Slack to offer a push-like notification experience for our users. To learn how to set up the integration and generate the needed URL to feed your UPS device notifications into popular team tools, visit the Help Center.
Event notifications can now be sent as plaintext emails for use with an SMS Gateway.
We have updated our privacy policy to reflect the integration option to Microsoft Teams and Slack.
April 2023
Fast Dashboard loading for all user accounts.
Device reports and Renewal forecasts can now be downloaded in .csv format from the Dashboard so that users get an overall inventory view. The "MyInventory" file displays the Device ID and Device Name, with a snapshot of important UPS data while "MyRenewals" report helps forecast software license renewals, battery replacements and warranty requirements.
Feature added for remote adjustment of device sensitivity to input power voltage fluctuations. Reducing the sensitivity of the UPS from its highest setting may reduce the number of times the UPS switches to battery power and the notifications you receive. Learn more about managing input power voltage on your UPS in the Operation Manual specific to your device.