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EcoStruxure™ IT Expert customers can now register and monitor EcoStruxure™ IT SmartConnect devices via the dedicated SmartConnect Ethernet port. Customers sign up, registration and support are all handled by EcoStruxure IT Expert. NOTE: It is not supported to simultaneously monitor compatible UPS devices using both services. For more information on how to monitor your Smart-UPS device via EcoStruxure IT Expert, please consult the Help Center.
April 2020
The web portal now includes a built-in QR code scanner that allows mobile users to register their UPS device(s) via the browser's camera. Scanning the UPS device's QR code is the most convenient way to register your device and automatically captures the device's Product ID and Product Key. This built-in QR code scanner eliminates the need for a third-party QR code scanner application and is only available on mobile devices.