Webhooks in IT Expert

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Webhooks seamlessly integrate external applications and services with EcoStruxure IT.

Get real-time data updates, trigger specific actions based on events, automate workflows, and enhance collaboration between different systems.

Administrators can configure webhooks to manage the incident escalation process in platforms such as ServiceNow, X-matters, MoogSoft, or on local servers.

An IT Expert subscription is not required.

Partners with Administrator access to customer organizations can configure webhooks in IT Expert in Administration > More > Webhooks. 

Otherwise, in the partner portal, click Webhooks. 

The instructions for use are the same for both. 

How to configure webhooks