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EcoStruxure IT Expert subscription management moved from the existing provisioning system to mySchneider on April 1, 2025.
- Subscription licenses sold after April 1, 2025 will be managed on mySchneider.
- At the next renewal, existing subscription licenses will be managed on mySchneider
- License keys created before April 1, 2025 can still be redeemed in IT Expert.
mySchneider Software Management is a credit-based licensing system enabled by a digital voucher.
Partners can purchase IT Expert 1 year, 3 year, and 5 year software licenses and credits (nodes) in mySchneider.
Once your order is complete and you receive a voucher, you redeem the voucher for credits that you use to create subscription licenses for customers.
In mySchneider Software Management, you can:
- Activate new IT Expert subscription licenses for customers
- Renew IT Expert subscription licenses
- Amend existing IT Expert subscription licenses
Partners: Learn more about using mySchneider Software Management
The Manage Subscription page in the EcoStruxure IT for Partners portal has changed to accommodate provisioning in mySchneider Software Management:
- You can redeem and validate the subscription licenses created in MySchneider for your customers.
- You can no longer specify the start date for subcriptions in EcoStruxure IT for Partners. You now now specify the start date in mySchneider when you redeem credits for the license.
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