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EcoStruxure IT Support
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Last Updated:
JLehr
EcoStruxure IT mobile app access for partners
Partners can now log in to the EcoStruxure IT mobile app.
- Get an overview of customers' alarms and devices.
- Spot customers' alarms that need attention and manage them.
- View customers’ subscription status.
Assign alarms to partners
Customers can now acknowledge alarms and assign them to a partner
How to acknowledge alarms in the mobile app
See What's new in the EcoStruxure IT app
Partner Administrator access
New in IT Expert
IT Expert Administrators can now grant partners Administrator access to their organization.
This allows partners to manage their customers’ organizations including: firmware updates, device configuration, creating dashboards, acknowledging alarms, and more.
See
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