Viewing alarms from external systems When the system is configured to support integration with external systems, alarms from devices in external systems associated with modeled components are highlighted in the layout. You can easily locate failing equipment and servers that might be impacted by the failure. An icon in the Status bar with a pop-up notification informs you of active alarms on devices monitored by an external system. Clicking the icon will open the Alarms pane with a list of all alarms from external systems. An alarm icon also appears next to the device with the alarm in the Unassociated Devices pane. Alarms may occur with different severities: information, warning, error, critical and failure. Clicking an alarm in the Alarms pane list opens the alarm details for the selected alarm, including recommended actions for resolving the issue. Right-clicking an alarm in the Alarms pane and selecting Show in Navigation or Show in Editor identifies and highlights the component with the alarm in the Floor Layout, Rack Layout, or Navigation. Alarm icons in the system help you identify the exact location of the alarms in the data center model, for example on a specific UPS in the floor layout, and help you identify the severity of the alarm. Alarm types Info Warning Error, Critical, and Failure 102237242_360038496593.png 102237236_360038496593.png 102237235_360038496593.png If enabled in Tools>Preferences, the tool tips include information about active alarms in Rack Layout (on rack-mountable equipment) and Floor Layout (on equipment in the floor, e.g. UPS). You can view the device with the alarm on the external system by right-clicking and selecting Launch to Device. 102237233_360038496593.png

Showing alarms for selected equipment only You can filter the contents of the Alarms pane to display only alarms related to the selection (locations, rooms, equipment, or devices) in the layout (floor, rack, or list) or Navigation pane. Click the Link view with selected equipment icon to enable this feature. 102237337_360037995414.png Select equipment in the Layout or Navigation pane that you want to see in the Alarms pane. Click the link icon again to disable this feature. 102237234_360037995414.png

Locating alarms on failing equipment in the layout When configured, the system shows alarms from external system devices associated with modeled components in the layout, e.g. a UPS or rack PDU. In Operations (accessed in the Application bar Data Center>Operations😞 1. View alarms in the layout by selecting the Room Layout icon, and clicking the Alarms tab to see any associated devices in alarm state highlighted on the modeled components in the layout. Yellow: Warning Red: Error, Critical, and Failure If more alarms occur on a piece of equipment, the component is highlighted according to the alarm with the highest priority; and if there is an alarm on a rack PDU, the rack is highlighted. 2. Right-click the alarm in the Alarms pane, and select Show in Navigation or Show in Layout to identify and highlight the component with the alarm in the Room Layout, or Navigation.

In IT Advisor, you can launch the Data Center Expert (DCE) web client to access alarm options without installing the DCE client. For example, you can inform other users you are handling an alarm by acknowledging it directly in the web client browser. In Planning > Device Association, open the Unassociated Devices pane. Right-click a monitored DCE device and select Launch to Data Center Expert. In the browser showing the DCE web client, click the Monitoring tab. In the list of alarms, click an alarm to select it, then use the acknowledgment check marks and comment option to let others know you are handling the alarm. For further information about using the DCE functionality, see the help for Data Center Expert. 102237340_360037994434.png