knx multitouch pro black

[Abdulrhman23]

Is there a solution for error 0040?

 Attached is a picture.

[Heribert_Dölger · Accepted solution]

Hello Abdulrhman23

Error 0040 indicates a problem with the analogue input which is the connector where you could connect an external temperature sensor. Seems the product is defective.

Is the device new or older? It indicates firmware 30.7, did it come with this firmware or was the device updated?

[Abdulrhman23]

hello dear

The device is new
It was working and suddenly this happened to it

[Ahmed_Tolba23 · Accepted solution]

Can You connect MT To any Laptop using USB cable then remove it and connect it to bus and try to full Download