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Register your SmartConnect-compatible UPS with your account:
Using a QR Code
Using Product Codes
NOTE: The UPS device you are adding cannot be associated with another Schneider Electric account. See Adding your Device Issues for more information.
QR Code Scan
Register your device by scanning the QR code on your UPS using your smart phone or tablet device. You can scan your Smart-UPS device’s QR code using the web portal’s integrated QR code scanner or via a third-party QR code reader. It is recommended you use the web portal’s built-in scanner as it is the quickest way to register your device.
NOTE:Please allow 4-5 minutes after you connect your SmartConnect-compatible UPS before attempting to register your device.
Integrated QR Code Scanner
1. Log in to the web portal on a mobile device, and navigate to Add > QR Code Scan.
2. ClickScan QR Code. A browser popup will display asking you to allow access to your device’s camera(s). SelectAllow.
NOTE:If you select Cancel by accident, clickCloseand log out of the web portal. Follow steps 1-2 again, and click Allowwhen prompted. If camera access is still blocked, see Knowledge Base articleFA408179 for more information.
NOTE: Ensure that your mobile device’s battery is sufficiently charged before using the integrated QR code scanner.
3. Select a camera using the drop-down list and scan the QR code on the UPS label:
NOTE:The QR code label may be on the front, side, or rear of your UPS.
4. If the scanner detects a valid QR code, you will be redirected toRegister UPSpage. If your session has expired, you will need to log in again using your account credentials.
5. TheRegister UPSpage is pre-populated with your Product IDandProduct Key, obtained during the QR scan. ClickRegister UPS. If SmartConnect is not enabled on your device, you will be prompted to do so.
6. On theUPS Profilepage, provide theUPS Name,UPSDescription,TimezoneandNotificationsfor the UPS. ClickSave Profile.
7. On theDevice Sensitivitypage you can set how sensitive your device is to on Battery conditions. ClickNextandFinish.
Third-Party QR Code Reader
1. Install a QR code reader.
NOTE:Devices running iOS 11+ do not require the installation of a QR code reader, as the default camera application can read QR codes.
2. Select the QR code scanner:
3. Scan the QR code on the UPS label:
NOTE:The QR code label may be on the front, side, or rear of your UPS.
4. In your browser, visit the URL created by the QR code scan.
a. If you do not already have a Schneider Electric account, you can Sign Up.
b. If you have a Schneider Electric account, log in using your account credentials.
5. Log in using your Schneider Electric account credentials.
6. TheRegister UPSpage is pre-populated with your Product IDandProduct Key, obtained during the QR scan. ClickRegister UPS. If SmartConnect is not enabled on your device, you will be prompted to do so.
7. On theUPS Profilepage, provide theUPS Name,UPSDescription,TimezoneandNotificationsfor the UPS. ClickSave Profile.
8. On theDevice Sensitivitypage you can set how sensitive your device is to on Battery conditions. ClickNextandFinish.
Product Codes
Register your device by entering the Product ID and Product Key located on the label attached to your UPS.
NOTE: Please allow 4-5 minutes after you connect your SmartConnect-compatible UPS before attempting to register your device.