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Idea submitted in the 2023 ideation campaign by Benjamin Wilson. Idea re-evaluated for 2025 Services Ideations.
Idea Description:
IB Data has value to Schneider Electric, as a long term sales lead (from the moment it is installed until it is decommissioned) and is a potential long term source of value for SE.
For each range, sizing and current age of installed product, a total potential services sales lifecycle value can be determined. This total potential value is influenced by current capture and renew rates for that IB type (depth of services sold into the market) and asset age (remaining years of services we can sell).
For example, an unknown Galaxy VS UPS at 4 years old has potentially 11 years of service contract, 2-3 proactive T&M visits and modernisation at EOL, potentially with remaining services lifecycle value of $200k (excl Modernisation). To spend a small amount of money to capture that IB and focus to sell services over it's lifecycle would be worthwhile.
We should create a marketplace or bounty system that creates a market for unique and new IB Data, to incentivise individuals within channel partners, distribution, contractor and end user accounts that have the ability to record IB data on our behalf. By creating a market around IB data, we can encourage this data to be captured by rewarding stakeholders outside the SE organisation.
The value of Galaxy VS data would obviously be higher than SmartUPS, and people should be rewarded accordingly. 'Surge' rewards for high potential, low IB database should also be offered to direct these stakeholders to find the data that is most of value to our sales teams here.