Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-09-27 01:25 AM
Just started using the central heating in the last few days.
For some reason some of the radiator thermostats are initiating a boiler firing when not programmed to. It's happened on two different thermostats. Usually in the middle of the night. The boiler then fires and wakes up the wife......grumpiness ensues in the morning. I'm dead to the world. Trying to figure out why. Any ideas greatly accepted so grumpiness can be reduced. Wiser hub one. With radiator thermostats. Thanks.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-09-30 01:58 AM
Hi @KenMavor ,
Thanks for your post. Please find below some advices.
Lower the iTRV set point during the night to avoid any risk of triggering the boiler.
In case comfort mode is activated, the system might trigger heating during the night to meet the target temperature early in the morning. Try to deactivate Comfort mode if it is activated.
For more assistance, don't hesitate also to contact our local customer support.
Best regards.
David
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.