RemoteConnect issues & VMware

[Paul_Donald]

Hi All,

Just curious if anybody is having issues with running RemoteConnect in VM after some of the latest Windows Patches.

I can already hear the "gasps" about Windows Updates.

I am running the following

Remote Connect R3.1.5

VMware Player or Workstation 17.6.1

Windows 10Pro 22H2 on VM

I have random issues from Logic Editor not opening to unable to read and download applications. Basically doesn't do much right.

This was all largely OK previous to updating Windows which I am still kicking myself about.

I do believe there had been some issues with VMWare and latest Windows updates but these have been "allegedly" fixed in 17.6.1

Any thoughts?

Everything works fine if installed on physical PC running the same Windows environment.

[Joel_Weder · Accepted solution]

Hello Paul Donald,

We have not seen any issues related to recent Windows 10 updates. However, we all know that such updates can sometimes have unintended consequences. Rather than try to work through your issues here, I suggest you contact our Global Support team. Here's how to reach them:

SupportRO@se.com

1-888-226-6876