Remote Operations Forum
Support forum for Schneider Electric SCADA systems, radios and RTUs. From commissioning integration devices and software, to enhancing existing installations or troubleshooting.
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Posted: 2023-05-09 07:40 AM . Last Modified: 2023-05-12 07:34 AM
Hello Remote Operations Community,
We are pleased to share with you that the SCADAPack 470i and SCADAPack 474i, our new Remote Smart RTU and Controller with Integrated Edge Platform, is now released!
Please check out the Blog article outlining this exciting new product: <here>
Thank you
Martin Chartrand
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Posted: 2024-10-01 08:05 AM . Last Modified: 2024-10-01 08:12 AM
Hello...
This sounds like a job for our Global Support team. The SCADA Forum isn't the best place to deal with complex challenges such as this, especially as it seems some training may be required. Here's how you can contact our support team:
1) Go to our website: se.com
2) Select your country or region by clicking on the link in the upper left
3) Select the Products menu > Industrial Automation & Control > Remote SCADA and Telemetry
4) Select the SCADAPack 47x/47xi. The Documents tab includes several App Notes that might be helpful.
5) Click on the green "floating" Support Centre button in the lower right area to begin communicating with our Global Support team.
Also, pinned to the top of our SCADA Forum's Blog is a list of many YouTube videos related to the SCADAPack 47x, 47xi and RemoteConnect. Here's a link to that post:
https://community.se.com/t5/Remote-Operations-Blog/YouTube-Video-List-and-Links/ba-p/398632
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Posted: 2023-06-01 02:53 AM
Hi, where can I download RemoteConnect software compatible with these new controllers?
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Posted: 2023-06-01 04:45 AM . Last Modified: 2023-06-01 07:03 AM
Hello,
We're expecting the new version of RemoteConnect to be released mid-June and made available via the Exchange SHOP portal. I will advise the community through our blog and forums.
Thank you.
Martin
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Posted: 2023-10-12 08:50 AM . Last Modified: 2023-10-12 08:51 AM
We are pleased to share news of the release of RemoteConnect 3.0.3 for SCADAPack x70 RTUs.
RemoteConnect R3.0.3 adds support for:
• The new SCADAPack 470i and 474i (47xi) Remote Smart RTUs and Controllers with Integrated Edge Platform
• DNP3 Octet String (g110) and Double-bit binary (g3) inputs with Double-bit binary input (g4) events
• Maximum Event Storage of up to 100,000 DNP3 or IEC 60870-5-104 events
• Windows 11 Professional (64-bit)
In addition, the operation time performance for projects with a large number of DDT variables has been substantially improved. Key benefits include:
• With SCADAPack 47xi use protocols such as MQTT, Sparkplug, OPC UA, SNMP, and REST API employing tools such as Node-RED®
• Employ standard DNP3 telemetry protocol with integrated security features to help secure communications
• Reduce RTU management costs associated with maintaining multiple applications and multi-file configurations
• Leverage expertise across SCADAPack x70 and Modicon PLC projects by sharing and re-using IEC 61131-3 code and libraries
• Transfer legacy SCADAPack C/C++ application code by using SCADAPack 47xi SDK
• Store up to 250 million events on the RTU for analysis and review data using integrated graphic tool
The software may be downloaded from the Schneider Electric Exchange Shop page: https://shop.exchange.se.com/en-US/apps/58663
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Posted: 2024-09-29 10:53 PM . Last Modified: 2024-09-30 09:24 PM
@MartinChartrand wrote:
Hello Remote Operations Community,
We are pleased to share with you that the SCADAPack 470i and SCADAPack 474i, our new Remote Smart RTU and Controller with Integrated Edge Platform, is now released!
Please check out the Blog article outlining this exciting new product: <here>
Thank you
Martin Chartrand
After installing the SCADAPack 470i in our system, I faced difficulties with the initial configuration. The device be unresponsive when I attempt to connect it to our existing network, and I’m not able to access the integrated edge platform for data monitoring.
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Posted: 2024-10-01 08:05 AM . Last Modified: 2024-10-01 08:12 AM
Hello...
This sounds like a job for our Global Support team. The SCADA Forum isn't the best place to deal with complex challenges such as this, especially as it seems some training may be required. Here's how you can contact our support team:
1) Go to our website: se.com
2) Select your country or region by clicking on the link in the upper left
3) Select the Products menu > Industrial Automation & Control > Remote SCADA and Telemetry
4) Select the SCADAPack 47x/47xi. The Documents tab includes several App Notes that might be helpful.
5) Click on the green "floating" Support Centre button in the lower right area to begin communicating with our Global Support team.
Also, pinned to the top of our SCADA Forum's Blog is a list of many YouTube videos related to the SCADAPack 47x, 47xi and RemoteConnect. Here's a link to that post:
https://community.se.com/t5/Remote-Operations-Blog/YouTube-Video-List-and-Links/ba-p/398632
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