when language is in Chinese，ION92840 has a display problem at the parameter page

[Anonymous user]

hello experts!

i'm from China. i 'm facing a complaint about ION92840 display problem.

the detail is as follow:

When the language is Chinese，you can see the top of the screen is fuzzy at the parameter setting page. But there is no problem in English. Meter is METSEION92830 with firmware V2.2.1, Remote Monitoring Display is METSERD192 with firmware V4.0.10.

i have checked their firmware are latest. i have no idea about this problem.

can anyone help me ? 

thank you!

[Tom_Stevenson · Accepted solution]

Hi Jun

Thanks for bringing this to our attention.  If you can put in a support ticket, we can investigate further through that formal channel.

Thank you !

Tom

[Usha]

Hi Tom, Tech support ticket is raised and I am working on it. 

Thank you,

Usha

[Anonymous user]

Hi Usha

thank you!   looking forward your  feedback.

[Anonymous user]

hi tom

thanks for you suggestion. 

thank you!

Jun